Lead/Solution Architect, SAP-OTC (SD, CS, GTS) Competency
Mahindra Satyam Computer Services Ltd
Total years of experience :32 years, 3 Months
Ø On Site/Off Shore Support engagements in Europe for a major Electronics giant in Health Care segment; Handling SD & CSØ Team Lead - SD/CS - BW-APO Integration Team operating out of USAØ Team Lead - SD/CS - Data Cleansing Project in Data MigrationØ Developed many Z-Programs & Z-TCodes, using iDocs, Call transactions
Providing Corporate SAP Training on Freelance basis
+ Earmarked for a major project in Middle East
+ Project Leader (Support) for various SAP Projects
+ Pre-Sales activities
+ Review & Allocation of resources for various projects·
+ Training/Mentoring
SAP SD Consultant/Project Manager (1+ year)
On-Site Project: In Egypt, in a full cycle Implementation in R/3 4.7 starting Aug. 2004.
+ Principal SD Consultant on site
+ Outstanding rapport with the Client in Egypt
+ Handled Project Mgt. during crisis
+ Scoping, Training, Configuration, User Roles, Integration Testing & Arabization
+ Prior to Aug. 2004, organized & delivered 8-week training for SD Consultant Trainees
+ Mentored host of SD Consultants
Providing executive assistance to CEO, AwalNet, Riyadh (a leading ISP) in wall-to-wall SAP Support issues in SD, MM, FI/CO and ABAP related. Process Optimization, Quality Assurance, Customer Relations & SAP R/3 Coordination.
Reporting to CEO.
in a 2-year SAP R/3 4.6B Implementation in Saudi Arabia; 14 Business Units already gone live in 4.6B
· Completed LO150 (Level 2) in Sales & Distribution (SD)
· Process collation in consultation with BUs
· Identify gaps between business processes and SAP functionalities, and recommend solutions
· Testing BU processes/scenarios and Integration
· Delivered over 150 sessions of Level 2 Training in SD
· Initiate and author EU Training Manuals for all titles in SD
· Scheduled and delivered EU Training in all sub-modules of SD
· Multi-site Support
· Responsible for Change Management, Role Design and Role Alignment for SD Users
· SD Profile Generation & Authorization
· Administering Authorization concepts for over 200 SD Users
· Outstanding inter-personal and communication skills in tackling multi-culture End Users/Consultants
· Post-Implementation Support to over 200 SD Users
· Active role in Enhancements & new business processes to be implemented
·
Quality Assurance/ISO 9000 in the field of I.T Solutions, Networking large projects, Medical projects and Trading/Distribution of HP, Toshiba products etc.,
· Led 2 companies to ISO 9001 certification, being responsible for Quality Assurance
· Introduced and maintained countrywide Customer Satisfaction Surveys, Employee Motivation schemes, Process Improvements through Benchmarking
· Organized & delivered over 200 sessions of Executive training in Quality Assurance, ISO 9000, Gemba Kaizen, Teian Kaizen, Business Process Reengineering and Introduction to Six Sigma
Kingdomwide management of Materials and Customer Relations. Responsible for Stock Planning, Procurement, Warehousing, Logistics, Stocktaking for KSA
Additional: ISO 9002 Coordinator, to maintain ISO 9002 certification and also assist other business units
Logistics Management and Commercials in Warehousing and Distribution of LCVs(Light Commercial Vehicles) and Spare parts to over 1000 Dealers across the country.
Addition: ISO 9001 Certification process
Advanced course on Quality Management for Management Representatives
Passed with a whopping 95% and a Distinction
Laws relating to Marine, Property, Industrial, Fire & Fidelity Insurance
The course relates to 'Continuous Improvement in Work Place'
Ancillary: Maths & Chemistry