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Murshida Majeed Majeed, OPERATIONS COORDINATOR

Murshida Majeed Majeed

OPERATIONS COORDINATOR·UseClicks

Qatar

Master's degree, Master of Business Administration in

Work experience

Total years of experience: 1 years, 3 months

OPERATIONS COORDINATOR

July 2023 - June 2024

UseClicks

Doha, Qatar

July 2023 - June 2024

USE CLICKS, QATAR - REMOTE WORKING
• Coordinated and managed various projects, ensuring timely delivery and adherence to project timelines.
• Liaised with different departments to streamline project workflows and optimize resource allocation.
• Facilitated effective communication between team members, stakeholders, and clients through virtual meetings and regular updates.
• Maintained and updated project documentation, including project plans, schedules, and status reports.
• Prepared detailed reports and presentations for management and clients, highlighting project achievements and areas for improvement.
• Managed and allocated resources effectively to meet project requirements and deadlines.
• Coordinated with team members to ensure optimal utilization of resources and avoid bottlenecks.
• Built and maintained strong relationships with clients, ensuring high levels of satisfaction and trust.
• Effectively managed a remote team, ensuring clear communication, task delegation, and performance monitoring.
• Identified and resolved operational issues promptly to minimize disruptions and maintain smooth operations.
• Managed client expectations and provided exceptional customer service to resolve any issues promptly.
• Implemented tools and technologies to facilitate remote collaboration and productivity.

Company industry:
Distribution, Supply Chain & Logistics

HR & ADMIN

April 2023 - June 2023

Aster MIMS

Kerala, India

April 2023 - June 2023

• Assisted in the end-to-end recruitment process, including job postings, candidate screening, interviewing, and selection.
• Coordinated with department heads to understand staffing needs and job requirements.

Company industry:
Medical Hospital

Education

Loyola Institute Of Business Administration

January 2023

January 2023

Master's degree, Master of Business Administration in

India

Indira Gandhi Open University

January 2023

January 2023

Master's degree, Human Resource

India

University Of Calicut

April 2021

April 2021

Bachelor's degree, B.COM in Finance

India

The Indian School, Bahrain

March 2018

March 2018

High school or equivalent, Higher Secondary (CBSE)

Bahrain

Skills

COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROJECT DOCUMENTATION
Intermediate
PROJECT DOCUMENTATION
Intermediate
PRESENTATIONS
Intermediate
PRESENTATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
WORKFLOWS
Intermediate
WORKFLOWS
Intermediate
PAYROLL PROCESSING
Intermediate
PAYROLL PROCESSING
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate