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Mursil Ali, Real Estate Agent

Mursil Ali

Real Estate Agent·Zain Estate & Construction Pvt. Ltd.

Qatar

High school or equivalent, Commerce

Work experience

Total years of experience: 11 years, 0 months

Real Estate Agent

January 2024 - April 2026

Zain Estate & Construction Pvt. Ltd.

Karachi, Pakistan

January 2024 - April 2026

Assisted clients in buying, selling, and renting properties; managed property documentation.

• Built strong client relationships and consistently achieved established sales targets.

Company industry:
Real Estate
Job role:
Sales

Real-Time Monitoring Agent (WFM)

January 2023 - November 2023

IBEX Pvt. Ltd.

Karachi, Pakistan

January 2023 - November 2023

• Monitored operations and schedule adherence to optimize workforce planning and daily staffing.

Company industry:
Business Process Outsourcing (BPO)

Customer Service Representative

January 2021 - December 2022

IBEX Pvt. Ltd.

Karachi, Pakistan

January 2021 - December 2022

Handled professional inbound/outbound client communications, issues, and inquiries efficiently.

• Maintained high customer satisfaction levels and ensured accurate database documentation.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Quality Assurance Specialist

August 2019 - March 2020

Tech Exons Pvt. Ltd.

Karachi, Pakistan

August 2019 - March 2020

• Conducted thorough quality audits, compliance checks, and recommended process improvements.

Company industry:
Other Business Support Services
Job role:
Quality Control

Research Officer

June 2018 - July 2019

Tech Exons Pvt. Ltd.

Karachi, Pakistan

June 2018 - July 2019

• Performed background verification checks and data research while maintaining confidential records.

Company industry:
Other Business Support Services
Job role:
Research and Development

Marketing Supervisor

January 2013 - December 2015

Nexus Company Pvt. Ltd.

Karachi, Pakistan

January 2013 - December 2015

• Supervised corporate marketing activities, promotional campaigns, and team performance.

Company industry:
Marketing
Job role:
Marketing and PR

Marketing Assistant

February 2012 - December 2012

Nexus Company Pvt. Ltd.

Karachi, Pakistan

February 2012 - December 2012

• Assisted in digital marketing, social media management, and performance reporting.

Company industry:
Marketing
Job role:
Marketing and PR

Education

Jinnah Government of Boys College

August 2015

August 2015

High school or equivalent, Commerce

Pakistan

GPA (percentage): 49%

GPA (percentage): 49%

Skills

ANALYTICAL SKILLS
Intermediate
ANALYTICAL SKILLS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
WORKFORCE MANAGEMENT
Intermediate
WORKFORCE MANAGEMENT
Intermediate

Languages

Urdu

Expert

English

Intermediate

Training and Certifications

Certifications
Graphic Designing
Arena Multimedia
3D Max
Arena Multimedia
Auto CAD
Arena Multimedia
Intermediate (Commerce)

Hobbies and interests

Hospitality and customer service, Exploring hotel industry roles, Networking and meeting new people.

Dedicated and hardworking individual with strong interest in hospitality industry. Completed Intermediate education and actively seeking opportunities in hotel field. Skilled in customer service mindset, communication, and teamwork. Motivated to learn quickly and adapt in fast-paced environment. Actively applying for jobs and improving professional skills in Qatar.