FCY - OPERATION DEPT
AL ANSARI EXCHANGE COMPANY
Total years of experience :14 years, 11 Months
1.Dealing in local and foreign currencies, Telex transfers, Draft cheques, WPS.
2.Constantly monitoring all the account based on the number of transactions and tallying of them.
3.Following all the procedure & policy of the company and Central Bank of U.A.E
4.Dealing and handling of different types of customers on the phone and providing best customer service.
5.Helping customers in providing fast, excellent and error free remittance services to customers.
6.Respecting AML (Anti Money Laundering) & Central Bank rules, policy and procedures of the company whenever and wherever applicable
7.Solving all technical issues with the support of Admin Office.
8.Supporting Office, Administration Office or various departments of the company by provided the information requested by them.
9.Filling of all the documents related to the transaction in a systematic order.
10.Convey training needs to Branch Manager for upgrades and new product.
11.Archiving of all the files.
12.After transaction support to customer.
1.Collection of claim bill from the staff and settling it with the accounts dept.
2.Creation of job cards for the support of vehicles in the Office.
3.Filling and archiving of all the documents.
4.Requesting companies for quotation for anything required.
5.Creation of Purchase orders.
6.Handling all the telephone calls and transferring them to the concerned dept.