Murtaza Z. Hussain Pedhiwala, Business Systems Analyst

Murtaza Z. Hussain Pedhiwala

Business Systems Analyst

Saudi Aramco

Location
Saudi Arabia - Khobar
Education
Master's degree, MBA - Information Systems
Experience
26 years, 0 Months

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Work Experience

Total years of experience :26 years, 0 Months

Business Systems Analyst at Saudi Aramco
  • Saudi Arabia - Dammam
  • My current job since August 2008

Proficiency in managing in-house systems in terms of adding value to the systems, enhancing user experience of the system, planning and managing upgrades to the systems.
Experience in/Exposure to:
1. First line technical support for plant automation network and systems/sub-systems, supporting multiple (7) facilities located across the kingdom.
2. Developing scope documents to implement enhancements to plant automation system.
3. Initiated projects to carry out automation system upgardes at our facilities which included DCS/SCADA software upgrades as well as upgrades to controllers (PLC/ESD).
4. Actively involved in several corporate level initiatives to improve the department’s reliability as one of leading supplier of refined products for in-kingdom customers.
5. Actively involved in developing short business plans to enhance the reliability of on-site systems.
6. Software Development
a. Enhanced the business application part of the automation system through design and development of additional reports which were used by management to measure and improve their performance.
b. Developed business system logic to integrate Driver Biometric Identification Data into plant automation system as one of core process/data flow to ensure driver presence at site before loading/offloading operations.
c. Developed application which allowed monitoring of floating inventory on several aviation refuelers.
7. Internal auditing practices and close-out of observations/recommendations.
8. Actively involved in Data Analysis to support management in improving the business KPIs aimed at increasing domestic customers satisfaction and achieving the departments vision and mission to be a leading supplier of domestic refined products to domestic customers.

Tools/Technologies/Automation Systems

- Siemens PCS7 Distributed Control System
- Siemens Terminal Management System
- Subsystems and interfaces.

Software development is mostly focused on Oracle (including backend Pl/SQL, Object Relational, DBA related to database schema design, user privileges etc) and front-end including Oracle Forms, Reports and Graphics (ver 6i). Beginner in C# and Java including web development. Experienced in PowerBuilder (legacy versions 7 and below), TOAD, (beginner MS Power BI).

In capacity of Industrial Computer Engineer, experience in/exposure to
1. Enhancing cyber-security compliance of Plant Automation Systems based on corporate process automation standards and established industry best practices.
2. Project reviews with focus on cyber-security compliance.
3. Represent the department as PAN/System Administrator in several initiatives related to improving the overall cyber-security posture of the company.
4. Completed/Participated several critical cyber-security projects which enhanced the overall cyber-security posture of company
5. Instrumental in the gap analysis and development of Internal procedures and instruction manuals for operating systems and network devices (switches/firewalls) to improve the governance of Plant Automation Systems from cyber-security perspective.
6. Exposure to IEC, ISA and NIST Cyber-Security Frameworks and practices.
7. Process Automation System Obsolescence and Life Cycle Management.

All the above are added roles and responsibilities to my role as a Business Systems Analyst. Additionally involved in a consulting role to provide support to projects and initiatives aimed at improving the overall reliability of the system/process to maintain continuous operations.

- Juniper SRX 340/240
- HP Procurve Series Switches
- Windows OS Administration
- MS AD/DC (Beginner)
- Hyper-V and VMWare (good exposure)

EDP Systems Analyst at Saudi Science Applications International
  • Saudi Arabia - Dammam
  • June 1998 to August 2008

Proficiency in managing in-house systems in terms of adding value to the systems, enhancing user experience of the system, planning and managing upgrades to the systems.

Experience in/Exposure to:
1. Technical Support
a. Provide technical support to business applications used for tracking in-kingdom product distribution.
b. Enhanced the systems to improve their performance in terms of speed, ease of use, value addition and migrated them to newer IDE versions.
2. Projects/Initiatives
Major projects where I was member of database and application design as well as development include
a. Centralized Security Management - Application used to manage user accounts of other applications.
b. IMIS - Application that integrated data from 7 legacy systems and consisted matching tables/algorithms and business rules that would allow migrating the data from these systems to SAP Business Warehouse for the purpose of enterprise reporting.
c. Designed and developed IDAC-IRS Interface - consisting of database, pl/sql programs as well as front end application to receive and translate legacy Crude Sales Inspection data to SAP based IRS system format. Front end system used by Crude Sales operations to monitor and report any failures in data receipt and/or translation.
d. Designed and developed a database system using PL/SQL and other database objects (tables, views etc) to manage the master data as part of Legacy Export Sales Migration to SAP Project. I also designed and developed a supporting web application that allowed other developers and programmers to download all collected master data into formats acceptable to be used in LSMW tool of SAP.

Education

Master's degree, MBA - Information Systems
  • at CSM-IGS, Canada / TASMAC, Pune India.
  • January 2006
Bachelor's degree, Finance
  • at TASMAC, Pune, India (affiliated to CSM/IGS Canada)
  • January 2003
Higher diploma, Information Technology
  • at CAT Academy
  • January 1996

'A' Level Diploma in Information Technology from All India Council of Technical Education (AICTE)

Specialties & Skills

Technical Support
Automation
Troubleshooting
Oracle Database
MS. NET C#
Automation Systems Upgrade Planning and Execution
Database Design and Application Development (Oracle)
Analytical / Problem Solving
Siemens SIMATIC PCS7 and Terminal Management Systems
Process Automation Network (PAN) Administration
Control System Administration
Virtualization in Plant Automation Systems
Plant Demilitarized Zone(DMZ)
Power Builder 7x
Internal Cyber-security Compliance
Oracle PL/SQL
Inhouse Applications administration, maintenance and upgrade planning
Downstream Oil & Gas Business (Domestic consumers)
Security Monitoring Solution based on HP ArcSight and Splunk Enterprise
Database Integration and Optimization
Data Analysis
Tripwire Compliance Solution
BAE Systems Industrial Protect Implementation

Languages

English
Expert
Gujarati
Intermediate
Hindi
Intermediate

Training and Certifications

BAE Systems - Industrial Protect Appliance (Training)
Training Institute:
Saudi Aramco
Date Attended:
January 2016
Duration:
40 hours
Oracle 10g (Training)
Training Institute:
New Horizons
Date Attended:
January 2006
Duration:
80 hours
Cisco Certified Network Associate (CCNA) (Certificate)
Date Attended:
November 2014
Valid Until:
November 2017
HP Network Switches (Training)
Training Institute:
Saudi Aramco

Hobbies

  • Self Learning
    I enjoy learning new skills and self development is one of the activities that I love to do.