Training and Knowledge Transfer Lead
Serco Saudia Arabia
Total des années d'expérience :23 years, 8 Mois
Riyadh Airport Company Project (Operation & Facilities Management) as Training And Knowledge Transfer Lead.
Manage O&M (A&FM) Expro Partners development within the knowledge Transfer Program (KTP) scope.
• Manage and implement the capability assessment/diagnostic between the A&FM subject matter Expert (SME) and Expro
partner to translate the development actions into the 70-20-10 development approach (70% On job learning 20% coaching &
mentoring and 10% Formal training).
• Control the National Manual of Assets and Facility Management training mapping as (A&FM best practices) and lead the
project within a specific time frame.
• Worked closely with Expro department heads on the reporting system in a weekly basis toward achieving the Knowledge Transfer
Program objective.
• Create and design the Power BI Knowledge Transfer Program Dashboard and report the partners learning progression in
the monthly Sr. management meeting.
• Institute of Leadership & Management (ILM Level 3) Assessor/Tutor.
➢ Achievements:
1.Graduation of 28 Expro Managers out of 28 representing 100% of the Knowledge Transfer project within 18 months period.
2.Manage and assist the National Assets & Facility Management instructional design to produce the training materials of 33
volumes within 6 months.
Establish Al-Ghalia learning and development concept and build a strategic project plan based on the sales development
career bath, management, and leadership curriculum.
• Educate, Develop, and enhance the training instruction design concept within L&D team.
• Educate & implementing the Kirkpatrick learning approach within the L&D department.
Establish and manage the Al Rajhi Takaful Insurance Academy as a strategic project based on the 3 pillars of leadership
development, talent development (assessment center) and sales development.
• Develop and implement the company’s talent management system to recruit, develop and retain competent personnel for all
key positions.
Manage the project for creating the framework for succession planning based on the principles of 3R (Right people with the
Right skills in the Right positions) to develop staff to take up leadership positions.
Formulate and implement the company’s training program including planning and execution of training needs analysis (TNA),
creation of the annual training plan and budget and development of individual development plans (IDP) for each employee.
Coordinate with departmental heads in ensuring training of all employees as per the training calendar and IDPs, evaluation of
training effectiveness and implementation of continual improvement plans.
• Liaise with third party training providers to evaluate and select appropriate learning packages to meet the organization’s
current and future needs.
Work to create and sustain a pool of internal training resources and coordinate creation of in -house training modules and
materials as per company requirements.
• Develop and maintain solid relationships with external sources of recruitment and assessment centers in order to
coordinate partnerships and source potential candidate for Al Rajhi Takaful vacancies.
• Oversee the integration of talent management frameworks with existing policies and procedures.
Managed the delivery of state-of-the-art training programs leveraging the latest training and development methods,
techniques and technology available internationally with an average annual training budget of SAR 4 million.
• Developed and implemented all required policies, procedures, manuals and records needed for smooth efficient running of the
training function.
•• Proposed training budgets based on the annual training plan and administered approved budgets ensuring achievement of
all predefined objectives.
• Worked closely with the heads of various departments in conducting training needs analysis (TNA), nomination of
employees, evaluation of training effectiveness and implementation of improvement plans.
• Researched, evaluated, and engaged training service providers and monitored training delivery to ensure training quality as
per international standards.
• Planned and delivered a wide range of training programs to build competencies of staff across key functions as well for
induction and orientation of new employees.
Managed all recruitment activities including identification of vacancies in various departments, compiling job requirements
and determining hiring strategy.
• Coordinated advertisements through various channels for attracting suitable candidates, received applications, screened and
short-listed candidates and arranged for required selection tests and interviews.
• Dealt with the process of making job offers to selected candidates, finalization of employment contracts as per company
procedures, hiring and onboarding of new employees.
• Participated in a project for employing local talent in KSA by implementing the Graduate Development Program (GDP) for fresh
Saudi graduates from the King Fahd University for Petroleum & Minerals (KFUPM), Dhahran.
• Managed and coordinated planning and implementation of all staff training programs ensuring delivery of required training
within approved budgets.
Business administration in the Human Resource Management
Commercial Accounting