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mushararf shaik, Office & Operations Administration

mushararf shaik

Office & Operations Administration·TIC Quality Control L.L.C

United Arab Emirates

High school or equivalent, Business Administration And Computer Science

Work experience

Total years of experience: 7 years, 5 months

Office & Operations Administration

January 2024 - Present

TIC Quality Control L.L.C

Dubai, United Arab Emirates Hybrid

January 2024 - Present

• Handled full-cycle UAE administrative tasks: visa processing, Emirates ID, medicals, health insurance, and for both companies.
• Oversaw staff accommodation, tenancy contract renewals, vehicle fleet maintenance, utility services (DEWA, Etisalat, Salik), and
warehouse organization.
• Arranged travel logistics for employees and guests, including flight bookings, hotel stays, and transportation coordination.
• Handled employee and company commercial insurance renewals, including health policies for staff and higher management.
• Maintained and monitored equipment inventory and calibration schedules, ensuring operational readiness and audit compliance.
• Managed gate pass and special permit applications for client sites, ensuring smooth entry for teams and inspectors.
• Assisted accounts team with invoice follow-ups, payment tracking, and preparing monthly reports for management review.
• Supported IT department: helped configure new joiner laptops, installed required software, and ensured user access to company
systems and shared drives.
• Maintained and organized shared documentation platforms (RTA, Etisalat, Salik, inspection portals), supporting IT with permissions
and file structure setup.
• Supported the QHSE department in preparing documentation for new accreditations in various countries and coordinated annual
surveillance audits, maintaining readiness and regulatory alignment.
Operations & International Coordination

Company industry:
Oil & Gas

Human Resources and Administrator

January 2023 - January 2025

Seacorr Nondestructive Testing Services L.L.C

Dubai, United Arab Emirates

January 2023 - January 2025

As an HR and Admin professional in the UAE, the primary responsibility is to ensure the smooth management of human resources
functions and office operations in compliance with UAE labor laws and company policies. This role requires effective coordination across
departments, employee support, government relations, documentation, and facility management, while maintaining a structured and
productive work environment.
• Managed full recruitment lifecycle including job posting, interviewing, onboarding, and orientation in compliance with UAE labor
laws and company policies.
• Handled visa processing, medicals, Emirates ID applications, and renewals for all staff in alignment with MOHRE requirements.
• Administered monthly payroll, calculated overtime, issued pay slips, and ensured WPS compliance, while resolving employee
compensation queries.
• Managed staff health insurance and company-wide commercial insurance for employees and higher management, including policy
coordination and renewals.
• Supervised office and warehouse operations including maintenance, vendor coordination, tenancy contract renewals, inventory
organization, and facility safety.
• Arranged and maintained staff accommodation, resolving housing issues and ensuring safe, clean, and compliant living conditions.
• Coordinated company vehicle fleet operations including registration renewals, insurance, Salik, repairs, fines, and overall
documentation.
• Booked and managed business trips for employees and guests, including flight tickets, hotel reservations, and local transport
arrangements.
• Facilitated client and site coordination by issuing gate passes, arranging special permits, and aligning with operations on access
needs.
• Provided administrative support by preparing reports, maintaining employee records, and assisting with internal meetings and
documentation.
• Ensured HR compliance by maintaining up-to-date records for audits and inspections and supported the creation and
enforcement of company HR policies.
• Supported the IT department by setting up laptops for new joiners, installing software, managing email access, and organizing
shared drive structures.
• Assisted QHSE in preparing documentation for international accreditations and supported successful completion of annual
surveillance audits.

Company industry:
Safety & Environment

Inspections coordinator

January 2021 - January 2023

TIC Quality Control L.L.C

Dubai, United Arab Emirates

January 2021 - January 2023

As an Inspections Coordinator, I was responsible for managing inspection operations, ensuring compliance with local and international
regulations, and coordinating with clients, inspectors, and regulatory bodies. My role involved organizing inspection activities, maintaining
accurate records, issuing conformity reports, and supporting finance and audit functions, while also improving overall inspection efficiency
and customer service delivery.
• Managed and updated inspection records including results, maintenance logs, and status changes.
• Scheduled and coordinated inspections based on company policies, customer needs, and regulatory timelines.
• Ensured all inspections met required safety and regulatory standards, working closely with inspectors and authorities.
• Maintained organized and secure digital records, including certificates, reports, and supporting documents.
• Communicated directly with clients regarding inspection schedules, results, follow-ups, and conformity reports.
• Generated and submitted daily and monthly reports for internal departments and external stakeholders.
• Issued accurate Certificates of Inspection (COI) and Certificates of Conformity (COC) in line with required standards.
• Assisted with system troubleshooting and supported technical team in resolving inspection database issues.
• Trained new staff in inspection procedures, documentation standards, and report handling protocols.
• Collaborated with the accounts team to track payments, reconcile records, and follow up on outstanding amounts.
• Prepared for internal and external audits by ensuring all inspection records and documentation were up to date.
• Conducted performance tracking and analysis to identify process gaps and recommend improvements.

Company industry:
Motor Vehicle Passenger Transport

Assistant Accountant

January 2020 - January 2021

Car Decors

Nirmal, India

January 2020 - January 2021

Provided day-to-day accounting and administrative support in a retail and service environment, assisting in maintaining accurate financial
records, handling cash transactions, and coordinating with suppliers and customers.
• Recorded daily sales, purchase invoices, and expenses manually and in basic accounting software.
• Managed cash and cheque deposits updated daily cash book, and balanced petty cash.
• Prepared and issued bills to customers for products and services.
• Followed up with customers for outstanding payments and coordinated with suppliers for pending dues.
• Maintained stock register for car accessories and parts, reconciling stock physically with records.
• Assisted in preparing monthly sales and expense summaries for the owners review.
• Coordinated with the GST consultant for filing returns and provided necessary transaction details.
• Handled basic banking work including withdrawals, deposits, and passbook updates.
• Supported general office tasks like filing, photocopying, and answering customer queries at the counter when required.

Company industry:
Automotive Repair, Spare Parts, & Support Services

Restaurant Manager

January 2019 - January 2020

888 Diner

Nirmal, India

January 2019 - January 2020

Managed day-to-day operations at 888 Diner Restaurant family-owned business. Oversaw staff, customer service, inventory, and cost
control while supporting business growth and smooth restaurant operations.
• Managed daily restaurant operations, ensuring smooth workflow in kitchen and front-of-house.
• Supervised, trained, and motivated staff to deliver excellent customer service and maintain high standards.
• Oversaw food quality, hygiene, and safety in compliance with health regulations.
• Handled customer concerns, ensuring satisfaction and repeat business.
• Coordinated with suppliers for inventory, ordering, and stock management.
• Managed cash handling, billing, and daily sales reports.
• Implemented cost-control measures to reduce waste and optimize resources.
• Developed promotions and strategies to increase footfall and sales.
• Ensured staff schedules, payroll support, and compliance with company policies.
• Reported directly to management on performance, targets, and operational improvements.

Company industry:
Hospitality & Accomodation

Education

Kakatiya University

January 2025

January 2025

High school or equivalent, Business Administration And Computer Science

India

Satya Sai Vocational College

January 2020

January 2020

High school or equivalent, Computer Since and Engineering

India

TS Borad

January 2018

January 2018

High school or equivalent, English

India

TS State Board

January 2017

January 2017

High school or equivalent, Applied Mathematics

India

Skills

COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MECHANICAL INSPECTION
Intermediate
MECHANICAL INSPECTION
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RESOURCE MANAGEMENT
Intermediate
RESOURCE MANAGEMENT
Intermediate
TRAVEL ARRANGEMENTS
Intermediate
TRAVEL ARRANGEMENTS
Intermediate

Languages

English
Expert
Urdu
Native Speaker
Hindi
Native Speaker

Training and Certifications

Certifications
Driving license