Personnel Skills ⦁ Proven ability to work under pressure and to meet deadlines ⦁ Able to work as part of a team and work in shifts, evenings and weekends ⦁ Able to present & negotiate at all levels in a non-technical manner ⦁ Understanding of Change, incident and problem management ⦁ Well versed in English and Urdu, can write and read English fluently Competencies ⦁ Resolving network related issues in a timely manner ⦁ Maintaining infrastructure and desktop application licensing ⦁ Evaluating emerging network and security products and technologies ⦁ Knowledge of Networking, IP addressing and TCP/IP networking ⦁ Installing, configuration and troubleshooting network routers, switches, load balancers and security devices ⦁ Assisting the IT department with various IT-related upgrades, projects, and tasks ⦁ Providing technical training to end users