Quality System Coordinator
SIG Combibloc Obeikan
Total years of experience :18 years, 1 Months
• Prepares Quality Monthly Report & other related correspondences and submit to Quality Manager.
• Analyzes root cause, Corrective Action & Preventive Action (CAPA) of customer’s complaint and act immediately to trim down leadtime.
• Coordinates with the QC lab technician about the incoming & receiving of raw materials to ensure specifications are properly imposed and customer requirements are met.
• Ensures that Quality System documentation, QA related records are updated, organized for traceability and audit compliance.
• To implement hygienic condition adhering to Food Safety Management System (ISO 22000) and impose good documentation for IMS in general.
• Support QA Supervisor with material complaints and material development.
• To train new employees hired by the company linking to the customer’s requirements and standards.
• To commit to the safety and to act in case of accidents/incidents in accordance with company procedures
• To lead project related of Quality Department such as TQM, SPC, Continuous Improvement and Corrective & Preventive Action (CAPA).
• Meet concerned Production Staff regularly (every Tuesdays) on complaints raised by customers.
• Assuming responsibility for the development/production process in accordance with set objectives, ensuring desired/standard quality, appropriate cost, time scheduling etc.
• Scrutinizing company product's quality before, during and after manufacturing & production process in line with the company’s QC specifications.
• Conducting detailed studies encompassing critical aspects of quality requirements of all key operating divisions for maintaining and improving the product quality within the manufacturing process.
• Managing, performing and verifying all activities affecting quality, detecting problems faced and recommending preventive action against non-conformities for products, processes and quality control system.
• Creating detailed reports and roll-out plans for seamless integration of quality management system for new raw material and submitting the same to the QC Manager.
• Identifying and correcting unacceptable under-performance through analysis and technical knowledge of the product and process as well as undertaking several waste/cost reduction initiatives to minimize the cost and maximize the profit.
• Establishing and maintaining quality management systems in line with relevant parameters prescribed by QA practices and standards across the organization.
Key Responsibilities:
• Initiated inspection, sampling and testing of all incoming chemicals and lubricants to ensure compliance with requisite quality standards of the company.
• Developed reagents to perform preliminary analysis of all new chemicals, calibrated all lab equipments and carried out laboratory tests within the quality framework. Drafted lab testing reports and submitted the same to the Senior Manager.
• Conducted lab scale pulping of wood log from new supplier, supported the manufacturing activity of paper samples for customers. Executed detailed studies encompassing critical aspects of quality requirements of the same by the organization.
• Prepared and implemented quality control plans and associated procedures. Computed cost estimates for all quality control operations and effected cost saving techniques/ measures to achieve substantial reduction in operational expenditures.
• Ensured procedural adherence. Resolved unexpected issues related to technical maintenance by providing appropriate recommendations.
Key Responsibilities:
• Liaised with PMI (Palang Merah Indonesia/Indonesian Red Cross) personnel to formulate distribution plan of relief items to Tsunami victims in Aceh Utara district comprising of 18, 591 families.
• Assisted the relief delegate in planning, executing and monitoring the relief distribution program through field trip visit.
• Enhanced the National Society’s (PMI) structures, capacity and performance by conducting SWOT analysis and providing technical and material support
• Bridged the gap between National Society Branches, its members and the affected population.
• Drafted accurate financial reports and project proposals in a timely and efficient manner and submitted the same to the relief delegate.
• Aided the relief delegate and the National Society in the development and implementation of requisite programmes by assessing and analyzing the requirements and conditions of the most vulnerable groups in the affected population.
Other Trainings & Certifications: • Jun’12: ‘ISO - Internal Audit’, SIG Combibloc Obeikan, Riyadh - Kingdom of Saudi Arabia. • Apr’12: ‘Integrated Claims & Complaints Management (ICCM)’, SIG Combibloc Obeikan, Dubai – United Arab Emirate. • Apr’12: ‘Root Cause Analysis’, Obeikan Knowledge Academy (OKA), Riyadh - Kingdom of Saudi Arabia. • Mar’12: ‘Quality Principle & KPI’, Obeikan Knowledge Academy (OKA), Riyadh - Kingdom of Saudi Arabia. • Dec’11: ‘Effective Communication Skills’, Obeikan Knowledge Academy (OKA), Riyadh - Kingdom of Saudi Arabia. • Feb’11: ‘ISO 22001:2005 The essentials’, SIG Combibloc Obeikan, Riyadh - Kingdom of Saudi Arabia. • Nov’10: ‘Introduction to Plastic Injection Machine’, Higher Institute for Plastic Fabrication, Riyadh – Kingdom of Saudi Arabia. • Mar’10: ‘Introduction to PCDMIS CAD++ and CMM’, DEA, Riyadh – Kingdom of Saudi Arabia. • Apr'08: 'Fire & Safety at Work', PT. Kertas Kraft Aceh (Persero), Training Dept., Lhokseumawe - Aceh, Indonesia. • Nov'06: 'Red Cross Induction Training', IFRC Organizational Development Dept., Lhokseumawe - Aceh, Indonesia. • Jul’06: Certificate of Appreciation (Indonesia Tsunami Relief Operation), Palang Merah Indonesia/Indonesian Red Cross (PMI), Aceh Utara Branch - Aceh Utara District Coordinator. • Aug - Oct 2003: On-The-Job Training, PT. Kertas Kraft Aceh (Persero) [pulp and paper mill], Aceh, Indonesia. • Jul'03: Pilot of Competency Based Training (CBT) on 'Selecting Appropriate Test Methods & Procedures in Pulp & Paper Testing', Pulp & Paper Center', Bandung-West Java, Indonesia. • Jan - Jun 2002: General English Course, Lembaga Bahasa LIA, Bandung-West Java, Indonesia. • Oct - Nov 2001: On-The-Job Training, PT. Kiani Kertas [pulp mill], Berau - East Kalimantan, Indonesia.