Supervisor TQM-Airport
Ethiopian Airlines
Total years of experience :6 years, 1 Months
Since June, 2007, I have been working for Ethiopian Airlines in different positions. Now I am a Supervisor TQM-Airport. In addition, I have been assigned on different duties, like
• I have audited Ethiopian Station and GSP in Guangzhou.
• I have coordinated ACE activity for Ramp Service department and qualification level is achieved.
• I have successfully accomplished my temporary assignment in Jeddah to support Hajj operation.
• I am giving different Trainings in Ethiopian Aviation Academy as guest instructor. To mention some of the courses Ramp Handling, Dangerous goods Regulation, Star Alliance Overview.
• I have submitted sucessful cost saving project for Ethiopian Airlines.
• I have participated in ISAGO audit and internal audits
-University of Gondar -BA Degree in Economics -Alliance Ethio-Franceise -Grade Three Student (DELF A1=88/100) Training Taken -Excellence through Service, Customer Service Training -Achieving Competitive Excellence, ACE Change Agent Training -ISAGO Auditors and lead Auditors Training -Quality Management Audit Based on ISO 19011:2011 -Occupational, Passenger and Ramp Safety Training -Dangerous Goods Regulation Training -Aircraft weight and Balance Control Training
Educational Institutions Award Received -Ethiopian Airlines Aviation Academy -Airlines Marketing Diploma