Mustafa Ahmed, IT Associate Manager

Mustafa Ahmed

IT Associate Manager

At BLOOM HOLDING

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Computer Science
Expérience
25 years, 7 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :25 years, 7 Mois

IT Associate Manager à At BLOOM HOLDING
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis décembre 2016

Delivered: Projects and Achievements 2017-2018

• Finalized and Enhanced IT Security Policies and Procedures
• Deployment of Cyber Security, End point Security and DLP
• Designed and Implemented Business Continuity Plan including Backup Strategy and DR
• Finalized Core Infra Design, Technical Evaluation and successfully deployment
• Smooth Migration of On-Prime to O365 around 300 users’ full suite
• Smooth Migration of On-Prime SAP to SAP HANA
• Smooth Migration/Decentralization of IT Infrastructure
• Optimized IT Operation including Incident, Services, Change and Project Management
• Transform IT from Cost to Profit Center by introducing BI and Business Automation.
• Successfully Built NOC
• Finalized SOC with Managed service provider
• IT Team Transformation including setting up team KPO’s & KPI’s, Conducted Training sessions

Group IT Manager à At Qaiwan Group
  • Émirats Arabes Unis - Dubaï
  • juillet 2013 à décembre 2016

• Deployment of Centralized Core Infrastructure
• Designed and deployed IT Operations best practices
• Successfully Deployed MS Dynamics GP’s Infrastructure in HA with Application Manager
• Successfully Deployed HRMS system for HCM
• Successfully Implement NET PASS Maritime Port Distance Solution
• Successfully deployed IBM Maximo Application’s Infrastructure in HA
• Successfully formed a very lean but effective IT team and lead towards excellence
• Successfully Deployed Basic IT Infra Security, Policies and Procedures

IT Manager à At octOpus Advertising LLC
  • Émirats Arabes Unis - Dubaï
  • décembre 2009 à juin 2013

• Performing system support, application support & user support on daily basis.
• Resolving the problems through phone support login and system IDs
• Responsible for overall Helpdesk Management.
• ID reviews and profiling of users in the company and performed entitlement reviews.
• Ensure Data Backups & Restore management process.
• Administration of Network & Anti-Spam Firewall.
• Evaluates requests for hardware and software and recommends solutions to technology needs.
• Responsible for negotiate & coordinate with IT vendors on the current and future requirements.
• Configuring and maintaining the Email Client software and taking archives of the e-mails.
• Responsible for IT Asset Management.
• Managing documentation of IT Controls, policies and procedures.

System Administrator à At Realco Properties
  • Émirats Arabes Unis - Dubaï
  • avril 2007 à décembre 2009

Responsibilities:

Administer network workstations, utilizing TCP/IP and non-TCP/IP networking protocols.
• Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
• Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
• Install, configure, and maintain personal computers, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
• Perform and/or oversee software and application development, installation, and upgrades.
• Compose and designs all print media publicity and promotional collateral.
• Periodically run Email campaign for different areas.
• Design Ads, Edit and convert all graphic accordingly to the website needs.
• Manage the website and domain (updates, email accounts handling + troubleshooting)
• Manage all the computers (hardware, software, upgrade, maintenance and troubleshooting)
• Manage CCTV and Card Reader
• Active participant of Sales Team for ON/OFF PLAN properties.

System Administrator à At ARY Digital TV
  • Émirats Arabes Unis - Dubaï
  • février 2006 à avril 2007

Responsibilities:

• Administer network workstations, utilizing TCP/IP and non-TCP/IP networking protocols.
• Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
• Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
• Install, configure, and maintain personal computers, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
• Understanding of video shooting and editing for television.
• Manage the website and domain (updates, email accounts handling + troubleshooting)
• Design Ads, Edit and convert all graphic accordingly.
• Manage all the computers (hardware, software, upgrade, maintenance and troubleshooting)
• Manage CCTV and Card Reader
• Designed and manage the entire Internal Websites.

ICT Teacher à At The City School PAF
  • Pakistan - Karachi
  • septembre 1998 à décembre 2005

Responsibilities:

• Teaching Computer Pioneers Program (National Computer Center UK.)
• Assisting the Management in planning and development of courses.
• Administering a network based environment consisting of over 150 Networked Computers.
• Member Interview Board
• Coordination Meetings with the Computer Staff
• Curriculum Implementation/Feedback
• Conduct feasibility study to setup new labs & Intranet
• Classroom teaching
• Assist in programs to educate teachers, management and users
• Arrangement of School Concerts, Dramas Effective Morning Presentation.
• Compose and designs all print media publicity and promotional documentation like School Magazine, Newsletters, Posters, Brochures and Banners etc.

Éducation

Baccalauréat, Computer Science
  • à Newports Institute of Communications and Economics, Karachi
  • août 2005

Specialties & Skills

Incident Management
Information Security Management
IT Infrastructure Management
System Administration
Virtualization Technology
BUSINESS INTELLIGENCE
COACHING
MANAGEMENT
NETWORKING
Policy and Procedures
PROJECT MANAGEMENT
TECHNICAL SUPPORT

Langues

Anglais
Expert
Urdu
Expert
Hindi
Moyen