Sales Manager
Delta Life Assurance
Total years of experience :5 years, 0 Months
● Develop a sales strategy to achieve organizational sales goals and revenues
● Set individual sales targets with sales team
● Delegate responsibility for customer accounts to sales personnel
● Co-ordinate sales action plans for individual salespeople
● Oversee the activities and performance of the sales team
● Ensure sales team have the necessary resources to perform properly
● Monitor the achievement of sales objectives by the sales team
● Liaise with other company functions to ensure achievement of sales objectives
● Evaluate performance of sales staff
● Provide feedback, support and coaching to the sales team
● Plan and direct sales team training
● Assist with the development of sales presentations and proposals
● Co-ordinate and monitor online sales activity
● Investigate lost sales and customer accounts
● Track, collate and interpret sales figures
● Forecast annual, quarterly and monthly sales revenue
● Generate timely sales reports
● Develop pricing schedules and rates
● Formulate sales policies and procedures
● Help prepare budgets
● Control expenses and monitor budgets
● Maintain inventory control
● Conduct market research and competitor and customer analysis
● Analyze data to identify sales opportunities
● Develop promotional ideas and material
● Attend trade meetings and industry conventions
● Cultivate effective business relationships with executive decision makers in key accounts
Main Responsibilities
● Achieving his/her individual Sales monthly target, net activation 100% (Quantitative).
● Ensure high level of quality and accuracy in the daily work.
● Enhance after selling service & provide total customer satisfaction.
● Handle customers’ inquiries and provide solutions to their problems.
● Sell Etisalat products and services and ensure proper collection of required documents.
● Promote handsets and accessories.
● Ensure compliance to policies & procedures.
● Handle and keep records of cash & inventory to maintain accurate data that can be used for the 2nd shift and daily reports.
● Prepare reports including briefing, daily activity, closing sheet & follow up.
● Positive and effective involvement in implementing the retail plan.
● Handling all paper work which is reported to the different company departments
Sales representatives responsible for selling retail products, goods and services to customers inside the branch (City Stars Branch)