MUSTAFA ALZOUBI

Group HR Director
Reporting to Deputy CEO / CEO
Acting as HR Strategic Partner with all stakeholders of the Group and involve directly in business development .
Covering all aspects of HR functions including:
Workforce planning and analysis, Recruitment and selection, Talent Management and Development, compensation and benefits, performance management, introducing and management of new HRMS, HR data analysis

Joined this organization to lead the human resources functions. Reporting to Group CEO and partnering with key executives to derive business growth by managing Group HR functions and building a growth-oriented work environment effectively.
Pioneer Vision Group was founded 35 years ago, a UAE Entrepreneur and Businessman, and continued to lead the business market by bringing together diversity of businesses under one roof including:
• Construction and engineering
• Media and Marketing
• Governmental Services
• Rehabilitation facilities
• Indoor entertainment bowling centers
• F&B and catering services
• Hospital and Healthcare
• Pharmacy
• Furniture, Fit out and Decoration

Key Responsibilities:
• Reshaped HR department to meet the new global business plans as per law’s rules & regulations.
• Devised & executed HR policies, procedures, professional development programs and staff retention strategies.
• Assessed staffing needs, evaluated the candidates & recruited the right talent within minimum available resources.
• Revamped training programs, performance management system, developed compensation & benefits schemes to boost employees morale.
• Having effective collaboration with all business functions to manage HR budgets, maximize the employees working efficiency and built a competitive working environment.

Worked with one of the biggest hospitals in UAE serving with more than 1300 employees to supervise the HR team of 12 persons. I was also a senior member of the management committee and contributed to the achievement of the organization’s mission, vision, and business objective by devising and implementation of HR strategies, policies, and procedures.
Key Responsibilities:
• Established and maintained an effective Human Resources Information System (HRIS) to ensure the optimum utilization of human capital and involved in the preparation of JCI accreditation & standards.
• Devised and implemented growth-oriented HR strategies, policies, and procedures. Ensured the HR functions are seen as proactive, strategic, and aligned with the hospital business strategy.
• Effectively collaborated across the organization to ensure continuous improvement of the HR functions, competitive work environment, maximize efficiency and effectiveness of employees.
• Formulated training and development plans to maximize the staff productivity level. Arranged training programs for all the Line Managers of the hospital to ensure that the department heads are acting as HR professionals.
• Coordinated with the Finance Department for budget preparation, ensuring the effective implementation of HR budgets and timely preparation & execution of monthly payroll, incentives, bonuses and end of service benefits.
• Prepared and executed a cost-effective annual human resources plan, assessed the hiring requirements, ensured the timely recruitment of the right talent, staff orientation policy and attendance management system to ensure efficient HRM functions.
• Revamped performance management system, introduced incentive & benefits schemes, offered staff training opportunities to support the achievement of hospital goals by providing the highest level of customer satisfaction and increasing the patient base.

Running HR Department for the group, having double roles:

- strategic role: make sure that HR strategy meeting the business strategy and business objectives.
- operational role: apply best practice of HR to create an excellent working environment.

Management of the complete end to end HR function, including all transactional items relating to payroll, remuneration and benefits, training and develppment for the folloiwng:

 Developing, implementing and evaluating HR Strategy of the Hospital in accordance with the business strategy and hospital objectives
 Directing all HR Functions within the department ensuring as per hospital strategies
 Preparing and updating HR Plan of the hospital, and accordingly formulating recommended changes to existing strategies, policies, procedures and practice
 Conducting training programs to all the Line Managers of the hospital.
 Introducing new effective strategies for screening and recruitment by stressing on cost, time, money, job analysis and specifications and interviewing skills
 Initiating enhanced Talent Management and Succession Planning
 Analyzing impact of legal consideration on HR Activities and functions about the hospital
 Designing all types of Employment Contracts, job offers, and hospital agreements related to all types of employment (Permanent, Part-time, Locum, On - Call).
 Conducting “job analysis” to all the job titles under best HR Practice
 Developing and implementing attendance management policy, system procedures to ensure the optimal utilization of personnel within the budget
 Managing Overtime system including records and compensation
 Preparing and monitoring Key Performance Indicators (KPI) for HRD (Turnover rate, Staff Satisfaction, Training Rate, Absenteeism Rate)

 Formulated policies, rules & Regulation for the private practice professionals & establishments in Dubai.
 Managed and updated the processes / procedures pertaining to the issuing of “Medical Permits” for medical professionals & establishments in Dubai.
 Evaluated and renewed the certificates for the medical candidates.
 Managed public inquiries & dissemination of information to the medical fraternity in Dubai.
 Generated “Defaulters Lists” and conducted necessary follow-up.
 Ensured proper maintenance and updating of the database.
 Head of Medical Advertisement Committee
 Supervised the computerization of the section’s database.
 Team Manager, Documents Management System (Electronic archiving).
 Quality Improvement Team Leader (for licensing procedures improvement)
 Team Leader of E-service program