Senior IT Network Infrastructure
Gandour
مجموع سنوات الخبرة :15 years, 6 أشهر
• Responsible for managing overall IT Day to day operations to improve infrastructure costs, performance, and end-user satisfaction.
• Provide leadership in planning and managing computer operations and production support, systems, and network operations.
• Manage IT resource requirements to ensure appropriate the balance between tactical and strategic demands
• Manage strategic relationships with key IT product and service providers.
• Provide in-depth technical expertise for both tactical and operational initiatives
• Provision in close cooperation with third-party service providers an IT infrastructure that is suitable for the group to access and use their business applications
• Interface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness.
• Analyze and develop long-run plans designed to maintain cost-effectiveness Participate in IT strategy planning activities
• Responsible for designing and troubleshooting a network of IT services to meet the functional objectives of the business
• Monitoring the Network and managing infrastructure-related risks.
• Work closely with project team members line managers for time allocation and prioritization
• Participate in the IT budget process
• Manage IBM Blade Center
• Manager Backup Program’s Symantec backup exec veritas V.15
• ReadyNas Pro Network Storage ( NETGEAR )
• Configure Cisco Switch (WS-C2960L, WS-C4503-E)
• Configure Router (1941 Series)
• Cisco Access Point & Controller (Cisco Aironet 1830 controller)
• CCTV system Maintained and Monitoring
• Manage O365 admin Center, Create New Email ID with the cost center.
• Mange Azur AD and check security policy requirement MFA.
• Sophos firewall Managing and Create Security Roles policy and Internet policy.
• Kaspersky Security Center 12
• Cisco Unified CM Administration (11.5.1.10000-6) Configure New Phones for New Employees
• Red Hat Enterprise Linux
• Support LANs, WANs, network segments, Internet, and intranet systems.
• Maintain system efficiency.
• Ensure the design of the system allows all components to work properly together.
• Troubleshoot problems reported by users.
• Make recommendations for future upgrades.
• Maintain network and system security.
• Analyze and isolate issues.
• Monitor networks to ensure security and availability to specific users.
• Evaluate and modify the system's performance.
• Identify user’s needs.
• Maintain the integrity of the network, server deployment, and security.
• Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
• Design and deploy networks.
• Perform network address assignment.
• Assign routing protocols and routing table configuration.
• Assign configuration of authentication and authorization of directory services.
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.
• Administer servers, Desktop computers, Printers, Routers, Switches, Firewalls, Phones, Personal Digital assistants
• Software deployment, Security updates, and patches based on IT policy.
• SAP Superuser for checking any mistakes from any user through the cycle process
- Provide a support system for 150 users in Factory.
- Provided computer Technical support via telephone communications with end-users.
- Diagnose, troubleshoot, and resolve a wide range of Software, Hardware, and Network issues.
- Performed diagnostics and troubleshooting of system issues documented Technical
- Support tickets/resolutions and maintained equipment inventory list.
- Install, configure, and modify hardware and software to ensure optimal performance.
- Planned and led training sessions for new and existing users.
- Monitor, log, and track all phases of Technical support Troubleshooting user, printer and
- Software problem.
- Troubleshooting Application problems (Lotus Notes, Business Object, Baan, Symantec Endpoint Assist in Administrating Domain Controller/Active Directory.
- Manage & Organize Permissions of User Share Center Network Share Storage.
- Pursuit of new Software Release.
- Provide toners for printers in the factory.
- Assist in the Networking Infrastructure of IFFCO-Egypt in the New site.
- Provided first-tier support and troubleshooting for technology products and applications
- Performed physical setup of desktop hardware and software.
- Served on the team installing hardware and software upgrades.
- Managed inventory and tracked all hardware and software used.
- New cabling infrastructure plan for many parts of the factory.
- New cabling infrastructure for new Soap factory.
Installing operating systems for users
Maintenance printer and make request purchase order for toners
Troubleshooting any problem in network infrastructure
Help users with any problem with software and Hardware
Install windows server 2003, 2008. Join all computers in laps to the domain Make group policy and DHCP Periodic maintenance work to computers labs Maintenance of networks and cable points Install all programs special to all department student