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Mustafa Darwish Katouah Katouah, Founder & CEO

Mustafa Darwish Katouah Katouah

Founder & CEO·IT Secrecy & Warranty Foundation. السرية و الضمان لتقنية المعلومات .

Saudi Arabia

Diploma, Project Management Professional

Education

Project Management Institute - PMI

September 2010

September 2010

Diploma, Project Management Professional

Saudi Arabia

GPA (percentage): 67%

GPA (percentage): 67%

Check the link below: http://www.pmi.org/Certification/Project-Management-Professional-PMP.aspx

New Horizon Computing Institute @ Khobar City

August 2004

August 2004

Diploma, Microsoft Certified System Engineer (MCSE)

Saudi Arabia

GPA (percentage): 67%

GPA (percentage): 67%

Check the link below: http://www.microsoft.com/learning/en/in/certification/mcse.aspx http://www.ehow.com/how_5346610_mcse-certification.html#page=0 http://www.ehow.com/info_8249284_requirements-earning-mcse-certificate.html http://www.ehow.com/list_6827009_tests-required-mcse.html

University Of Oregon

March 1995

March 1995

Doctorate, Post Master Studies In Customer's Interface and support (Computer Science)

United States

GPA (percentage): 67%

GPA (percentage): 67%

Specialized in reducing the human time and effort required for usage and support when interacting with computing I/O equipments. Eliminate human interface factor when it is discovered. http://efhell.wordpress.com/2008/02/11/gentle-mouse-reduce-clicking/ http://www.cs.bham.ac.uk/~udr/tips/win-rsi.html Enjoy.

University Of Oregon

June 1993

June 1993

Master's degree, Artificial Intelligence - Expert Systems (Computer Science)

United States

GPA (point): 3.22 out of 4

GPA (point): 3.22 out of 4

I know how to automate through Expert Systems: http://www.perfectlogic.com/articles/AI/ExpertSystems/ExpertSystems.html Gifted Students' Scholarship from : Bechtel Corporation, SF, CA, USA) Check the link below: http://en.wikipedia.org/wiki/Bechtel In 1992 I have developed the first Instant messaging (IM) none-web chatting application that allow text broadcasting to all listener using a new technology called: Secure Socket Layer (SSL). Read about previous chat applications: http://en.wikipedia.org/wiki/Talk_%28software%29 Enjoy

University Of Portland

August 1991

August 1991

Bachelor's degree, Computer Science (Opportunistic Planning)

United States

GPA (point): 3.33 out of 4

GPA (point): 3.33 out of 4

Scholarship : King AbdulAziz International Airport (KAIA) International Airports Projects - Ministry Of Defense, Riyadh, KSA.

Bayt.com tests

English To Arabic Translation Skills Test

Administrative and Support Service

Skills

Negotiation
Expert
Negotiation
Expert
Opportunity Assessments
Expert
Opportunity Assessments
Expert
New Business Development
Expert
New Business Development
Expert
Problem Solving
Expert
Problem Solving
Expert
Project Collaboration
Expert
Project Collaboration
Expert
Know most techniques avialable for dealing with difficult customers.
Expert
Know most techniques avialable for dealing with difficult customers.
Expert
Suggest improvement ideas at every opportunity without being asked.
Expert
Suggest improvement ideas at every opportunity without being asked.
Expert
Always enroll in self-development training classes that will enhance my current skills.
Expert
Always enroll in self-development training classes that will enhance my current skills.
Expert
Usually seek input from co-workers on how we can improve our work.
Expert
Usually seek input from co-workers on how we can improve our work.
Expert
Have the confidence toward offering new ideas without fearing rejection or failure.
Expert
Have the confidence toward offering new ideas without fearing rejection or failure.
Expert
Annualy establish work and career goals, and then monitor my progress in achieving them.
Expert
Annualy establish work and career goals, and then monitor my progress in achieving them.
Expert
Capable to change behavior to take decisive action during crisis.
Expert
Capable to change behavior to take decisive action during crisis.
Expert
Developing working relationships with more experienced and knowledgeable employee to be my mentors
Expert
Developing working relationships with more experienced and knowledgeable employee to be my mentors
Expert
Be a mentor to another employee to challenge and expand my own job knowledge.
Expert
Be a mentor to another employee to challenge and expand my own job knowledge.
Expert
Identify and learn the necessary skills to perform at a higher level and better handle current tasks
Expert
Identify and learn the necessary skills to perform at a higher level and better handle current tasks
Expert
Takeing personal responsibility for meeting customer's needs.
Expert
Takeing personal responsibility for meeting customer's needs.
Expert
Count every customer's interaction as an added-value experience.
Expert
Count every customer's interaction as an added-value experience.
Expert
Request assistance in serving customers rather than making them wait.
Expert
Request assistance in serving customers rather than making them wait.
Expert
Always in the process of improving knowledge about our organization's products and services.
Expert
Always in the process of improving knowledge about our organization's products and services.
Expert
Insist in Following up with customers to confirm that their needs were met.
Expert
Insist in Following up with customers to confirm that their needs were met.
Expert
Flexable to work with different personality types and accept opposing points.
Expert
Flexable to work with different personality types and accept opposing points.
Expert
Learn more about the industry in which our organization operates.
Expert
Learn more about the industry in which our organization operates.
Expert
Always seek advice and guidance from others openly and willingly.
Expert
Always seek advice and guidance from others openly and willingly.
Expert
Learn new skills to increase my potential to handle more complex tasks and responsibilities.
Expert
Learn new skills to increase my potential to handle more complex tasks and responsibilities.
Expert
Striving to be the expert in a specific job or task.
Expert
Striving to be the expert in a specific job or task.
Expert
Give appropriate credit to others for accomplishments.
Expert
Give appropriate credit to others for accomplishments.
Expert
Develop understanding of the relationships between various organization functions.
Intermediate
Develop understanding of the relationships between various organization functions.
Intermediate
Always ask others for feedback and ideas about improving teamwork.
Expert
Always ask others for feedback and ideas about improving teamwork.
Expert
Understand the jobs of others and value their contributions.
Expert
Understand the jobs of others and value their contributions.
Expert
Work for the success of the team, not just for my own success.
Expert
Work for the success of the team, not just for my own success.
Expert
Professionally work well with a array of people of diverse values, opinions, skills.
Expert
Professionally work well with a array of people of diverse values, opinions, skills.
Expert
Shares ideas with others & listens to others' ideas.
Expert
Shares ideas with others & listens to others' ideas.
Expert
Recognizes that "team" can include customers, other departments, & evaluators.
Expert
Recognizes that "team" can include customers, other departments, & evaluators.
Expert
MS Office Suite
Expert
MS Office Suite
Expert
High IQ Score
Expert
High IQ Score
Expert
Public Speaker
Expert
Public Speaker
Expert
Problem Solver
Expert
Problem Solver
Expert
Analyze processes and problems objectively rather than subjectively.
Expert
Analyze processes and problems objectively rather than subjectively.
Expert
Avoid making assumptions until we have gathered all the facts and heard all sides of a situation
Expert
Avoid making assumptions until we have gathered all the facts and heard all sides of a situation
Expert
Consult with others who have more experience for advice
Expert
Consult with others who have more experience for advice
Expert
Define the nature of the problem before I start solving it.
Expert
Define the nature of the problem before I start solving it.
Expert
Explore and optimize the available resources for problem solving.
Expert
Explore and optimize the available resources for problem solving.
Expert
Have sound data-gathering skills and methods.
Expert
Have sound data-gathering skills and methods.
Expert
Know how to analyze and design workflows and procedures. Capable to identify data relationships.
Expert
Know how to analyze and design workflows and procedures. Capable to identify data relationships.
Expert
Capable to maximize brainstorming techniques to solve problems
Expert
Capable to maximize brainstorming techniques to solve problems
Expert
Capable to translate assumptions, intuition, and facts to reach conclusions.
Expert
Capable to translate assumptions, intuition, and facts to reach conclusions.
Expert
Can easily Separate complex issue into more manageable components.
Expert
Can easily Separate complex issue into more manageable components.
Expert
Use charts to spot trends and relationships for others to understand more easily.
Expert
Use charts to spot trends and relationships for others to understand more easily.
Expert
Capable to sample, test, and use other analytical methods to improve our decision-making process.
Expert
Capable to sample, test, and use other analytical methods to improve our decision-making process.
Expert
Resist becoming defensive or argumentative when discussing a problem or asituation.
Expert
Resist becoming defensive or argumentative when discussing a problem or asituation.
Expert
Always avoid interrupting conversations or finishing others’ sentences.
Intermediate
Always avoid interrupting conversations or finishing others’ sentences.
Intermediate
Know most active listening skills by concentrating and not dominating the conversation.
Expert
Know most active listening skills by concentrating and not dominating the conversation.
Expert
Capablilty to present ideas firmly and confidently.
Expert
Capablilty to present ideas firmly and confidently.
Expert
Anticipate what questions might be asked about our work ahead of time and formulate answers.
Expert
Anticipate what questions might be asked about our work ahead of time and formulate answers.
Expert
Capable to read non-verbal signals and adjust my communication style.
Expert
Capable to read non-verbal signals and adjust my communication style.
Expert
Have a gurad against taking criticism personally
Expert
Have a gurad against taking criticism personally
Expert
express my views expertly without sounding opinionated.
Expert
express my views expertly without sounding opinionated.
Expert
Write clearly with full documentation.
Expert
Write clearly with full documentation.
Expert
Challenges the assumption of current methods
Expert
Challenges the assumption of current methods
Expert
Think "outside the Box," assume some risks to achieve goals.
Expert
Think "outside the Box," assume some risks to achieve goals.
Expert
Support others' attempts to better use technology and introduce innovation.
Expert
Support others' attempts to better use technology and introduce innovation.
Expert
Store good ideas for future use even if we can't use them now.
Expert
Store good ideas for future use even if we can't use them now.
Expert
Network with peers & industry professionals to find out what others are doing in our field.
Expert
Network with peers & industry professionals to find out what others are doing in our field.
Expert
Enthusiastic and open to new approaches & practices
Expert
Enthusiastic and open to new approaches & practices
Expert
Encourage unconventional responses & questioning of assumptions.
Expert
Encourage unconventional responses & questioning of assumptions.
Expert
Open to new ideas as possible solutions rather than eliminating them.
Expert
Open to new ideas as possible solutions rather than eliminating them.
Expert
Bounce my ideas off of others for their reactions and input.
Expert
Bounce my ideas off of others for their reactions and input.
Expert
Learn and practice new brainstorming techniques with my co-workers.
Expert
Learn and practice new brainstorming techniques with my co-workers.
Expert
Always learn techniques to enhance my team's creativity.
Expert
Always learn techniques to enhance my team's creativity.
Expert
Usually recommend several different solutions to a problem rather than focusing on just one.
Expert
Usually recommend several different solutions to a problem rather than focusing on just one.
Expert
Solicit ideas from others and merge them with our own.
Expert
Solicit ideas from others and merge them with our own.
Expert
Always support others in their innovations rather than offering criticism.
Expert
Always support others in their innovations rather than offering criticism.
Expert
Strongly support others' attempts to better use technology and introduce innovation.
Expert
Strongly support others' attempts to better use technology and introduce innovation.
Expert
Always think long term rather than just short term.
Expert
Always think long term rather than just short term.
Expert
Encourage enthusiastic and openness to new approaches & practices
Expert
Encourage enthusiastic and openness to new approaches & practices
Expert
Listens to & understands customers' needs & requirements
Expert
Listens to & understands customers' needs & requirements
Expert
Capability to translate what the customer wants from what the customer is saying.
Expert
Capability to translate what the customer wants from what the customer is saying.
Expert
Always keeps customers current on progress.
Expert
Always keeps customers current on progress.
Expert
Concentrated on focusing efforts on discovering & meeting the customers' needs.
Expert
Concentrated on focusing efforts on discovering & meeting the customers' needs.
Expert
Improve my technology skills to increase my ability to handle assignments faster and more effective.
Expert
Improve my technology skills to increase my ability to handle assignments faster and more effective.
Expert
Utilize my extra time to enroll in self-development training classes.
Intermediate
Utilize my extra time to enroll in self-development training classes.
Intermediate
professional in applying and balancing technical and business approaches to accomplishing tasks.
Expert
professional in applying and balancing technical and business approaches to accomplishing tasks.
Expert
Develop a network of peers with whom I can discuss work ideas and projects.
Expert
Develop a network of peers with whom I can discuss work ideas and projects.
Expert
Always consider how my decisions and actions will impact the organization's bottom line.
Expert
Always consider how my decisions and actions will impact the organization's bottom line.
Expert
Expanding my knowledge and resources by joining professional and industrial associations.
Expert
Expanding my knowledge and resources by joining professional and industrial associations.
Expert
Reading magazines and books about the organization's industry and my particular field of work.
Intermediate
Reading magazines and books about the organization's industry and my particular field of work.
Intermediate
Always strive to introduce up-to-date & new technical solutions
Expert
Always strive to introduce up-to-date & new technical solutions
Expert
New Business Development
Expert
New Business Development
Expert
Opportunity Assessments
Expert
Opportunity Assessments
Expert
Project Collaboration
Expert
Project Collaboration
Expert
Problem Solving
Expert
Problem Solving
Expert
Negotiation
Expert
Negotiation
Expert

Languages

Arabic
Expert
English
Expert
Spanish
Beginner
Urdu
Beginner

Memberships

Saudi Aramco Toast Masters Club - Dhahran, Saudi Arabia

Member and public speaker - Technical to Social

September 1996

Muslim Students Association - Portland, Oregon, USA

President - 3 Yrs

September 1988

Saudi Arabian Students' Club - Portland, Oregon, USA

President - 4 Yrs

September 1987

Youth Club Of Jeddah KSA

Golden Champions List - 3 Yrs

September 1978

Boys Scouts Of Jeddah City

Team Scouts Spear Head

September 1969

Ministry Of Hadj Scouts

Ranger Scout

July 1975

Training and Certifications

Certifications
MCSE
New Horizon International
May 2004 - Aug 2004
PMP
Professional Management Institute - PMI
Aug 2010 - Nov 2010

Hobbies

  • Pingpong - Swimming - Horse riding - Trap&Skeet - V ball - Chess - Foosball - Magic Tricks -
    1977/78/79/80, Ping Pong + Foosball + Butterfly Swimming + V ball Championship @ Jeddah Youth Club (JYC). 1981/82/83/84, Board Diving, (Spring) 3m, (Fixed) 10m, 2nd Sliver Champion at University of Petroleum & Minerals