Customer Sales Representative
Holker for prefabricated house kitchens
Total years of experience :7 years, 0 Months
- Engage with customers in a professional manner throughout the sales cycle, ensuring excellent service and support.
- Demonstrate comprehensive knowledge of Holker Kitchen Company's product line, including features, quality, and warranty details, to assist customers in making informed decisions.
- Achieving the targeted revenue and achieve company goals on customers and financial level.
- Assess customer requirements and provide accurate pricing estimates based on their specifications, utilizing a thorough understanding of product pricing and costing procedures.
- Manage contract negotiations and documentation, including payment terms and schedules, to ensure clarity and compliance with company policies.
- Coordinate with internal teams to oversee the supply chain process, from order placement to product delivery and installation, ensuring timely and satisfactory service delivery.
- Provide ongoing support to customers post-installation, addressing any issues or concerns promptly and facilitating warranty claims as necessary.
- Learn about the products and services provided, including sales conditions and return policies, and warranty.
- Setting sales team goals and implementing them
- Develop promotional strategies for selling products and providing exhibition services.
- Create unique sales offers.
- Maintaining customer relationships, ensuring their needs are met, and attracting new customers.
- The ability to deal with clients of different ages, nationalities, and cultures
- Selling products to customers and helping them provide products, services, and goods that meet their needs.
- Follow up on all products and services provided by the store on a regular basis.
- Constantly adjust presentation content based on sales feedback.
- Proposing necessary modifications to products.
- Listening to customer complaints and dealing with them to achieve their satisfaction and provide appropriate solutions.
- Attracting new customers.
- Attended and responded to customer calls regarding product usage, billing issues, and company information.
- Show products to customers.
- Transfer customer communication to authorized persons to respond and answer customer questions.
- Follow up to solve the client's problems that have not been resolved and call back to inform him of the response.
- Processing refunds and made billing adjustment based on information from billing.
i graduated from the faculty of economic with a good degree reach to 70% of total