مصطفى حامد

• Assistance to the Advisor to the Minister of Planning, Economic Development and
International Cooperation in coordinating the activities of teams
• Management of the agenda and calendar of the Advisor to the Minister of Planning,
Economic Development and International Cooperation with the different teams and
the minister.
• Facilitation and overview of the organization and coordination of the Advisor to the Minister
of Planning, Economic Development and International Cooperation.
• Coordination and supervision of the Advisor to the Minister of Planning, Economic
Development and International Cooperation. staff presence, as well as missions outside
Cairo and meetings outside the Minster
• Maintain good and effective contacts with local operators in the field, national authorities and
institutions, representatives of diplomatic missions of the Member States, representatives
of international donors, NGOs and other local non-official actors
• Develop contacts lists and maintain them up-to-date.
• Prepare and assist in missions from the Advisor to the Minister of Planning, Economic Development and
International Cooperation.
• Prepare draft letters, memos and notes (including verbal notes), draft minutes of meetings.
• Ensure follow-up and respect of deadlines and processes
• Participation in the management and registration of all the mails.
• Back-up for visibility and communication uploading tasks.
• Training for the Advisor to the Minister of Planning, Economic Development and International
Cooperation.

• Training Needs Analysis (TNA) and Gap Analysis: Proficient in analyzing targeted outputs through
TNA and identifying departmental learning needs. Skilled in conducting Gap Analysis and Mystery
Shopper assessments to determine current and desired states to achieve organizational goals.
• Training Material Design: Experienced in designing and evaluating training materials, formats,
activities, role plays, pre/post assessments, training evaluation forms, and training attendance
tracking.
• Sales Management Collaboration: Work closely with Sales management to gather feedback on
customer and staff complaints, enabling the design of more effective training materials.
• Induction and Refresher Programs: Design and implement induction programs for new employees,
as well as refresher courses for existing staff.
• Learning Resource Development: Develop and finalize learning resources, conducting preparation
sessions with staff to ensure alignment with desired outcomes and obtaining approvals and reviews
from management.
• Reward and Recognition Programs: Develop and implement rewards, recognition, and certification
programs.
• Training Program Implementation: Implement a variety of training programs both physically and
virtually, utilizing platforms like Microsoft Teams and Kahoot. Prepare training agendas and select
appropriate venues.
• Audience Evaluation and Feedback: Evaluate training effectiveness through audience feedback,
assessing understanding, delivery of information value, and areas for improvement.
• Assessment Implementation: Implement pre- and post-assessments to measure the acquisition of
knowledge and skills.
• Sales Monitoring and Seasonal Training: Monitor store sales for best sellers and slow-moving items.
Conduct seasonal training and new product launch training, as well as programs in human
resources, soft skills, and customer service fundamentals.

• Sales Monitoring & Reporting: Align with the operation team to monitor sales DSR and monthly
reports.
• Career Path Development: Managed career path development programs (SMDP, IRTIQAA, SDP) and
monitored their processes.
• Learning Management System (LMS) Management: Manage the LMS for a brand in the northern
region, including all reports, announcements, and modifications related to the learning process.
• Event Management: Manage and support events and entertainment activities to increase
productivity.
• Training Program Implementation: Implement a variety of training programs physically and virtually,
using platforms like Microsoft Teams and Kahoot.
• Audience Evaluation & Feedback: Evaluate audience feedback on training methods, understanding,
delivery of information value, and areas for improvement.
• Assessment Implementation: Implement pre- and post-assessments to measure knowledge and
skills acquisition.
• Sales Monitoring & Seasonal Training: Monitor sales for best sellers and slow-moving items.
Conduct seasonal training, new product launch training, and programs in human resources, soft
skills, and customer service fundamentals.

• Training Leadership: Responsible for training sales staff, supervisors, store managers, visual
merchandise teams, planners, and wholesale partners.
• Recruitment Support: Managed the introduction of over 400 store associates and supported
recruiting for Saudization and feminization processes.
• Product Knowledge Training: Conducted training on product knowledge, specifically focusing on the
features and benefits of running sports and sports in general.
• Event Management: Manage and support happiness events and entertainment activities to enhance
productivity.
• Virtual Platform Management: Managed Nikes Virtual online platform, Nike SKU (Sports Knowledge
Underground), customizing content per store and region.
• Trainer Development: Managed in-store trainers selection, developed and customized the athlete 15
calendars, conducted monthly training for trainers, and monitored incentives for them.
• Special Events: Conducted special launching training events for products and provided fun interactive
outings involving training programs.
• Audience Evaluation & Feedback: Evaluated audience feedback on training methods, understanding,
delivery of information value, and areas for improvement.
• Assessment Implementation: Implemented pre- and post-assessments to measure knowledge and
skills acquisition.
• Sales Monitoring & Seasonal Training: Monitored sales for best sellers and slow-moving items.
Conducted seasonal training, new product launch training, and programs in human resources, soft
skills, and customer service fundamentals.