Mustafa Jad

Receive inquiry calls from customers.
Review customer complaints and search for possible solution.
Give information to the customers regarding their concerns.
Inform customers about their previous and current billing statements.
Give advices to the customers about the possible remedies or solutions regarding their problem.
Record and encode the information that the customer gives.
Try to persuade the customer to buy a certain products.

Air One Company for Air Conditioning
Salesman at Fishbone Shop for Fashions and clothes.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.