Project Manager
Zain - KSA
Total years of experience :13 years, 6 Months
• IBS, Small Cell, Wi-Fi and Solutions Delivery Project Manager:
➢ Works closely with vendors and subcontractors to ensure deliverables can be met from deadline perspective.
➢ Review and approve projects PIP making sure it is fulfilling Zain standards and plans.
➢ Arrange with vendor to perform site survey.
➢ Follow up with other Zain different departments (Business & Technical) to close the issues related to the assigned projects.
➢ Investigates aspects relating to the projects, arrange with planning to determine the solutions needed and the best manner in which to carry them out.
➢ Get the acceptance from all the parties and ensure the proper handover to operation team.
➢ SPOC for all assigned projects delivery activities.
➢ Ensure the update of department databases (Projects & vendors/contractors) for tracking and referencing.
➢ Review project abidance to Zain standards, policies and guidelines and escalate cases of incompliance.
➢ Monitoring vendors / contractors, overall performance to assure meeting Zain target and avoiding over-runs that could occur due to bad execution of their plans.
➢ Arrange and lead all projects related meetings with internal and external stakeholders.
➢ Escalations and raise flags to identify possible risks.
➢ Prepare weekly report, Risk, managing projects delivery report status.
➢ Track projects continuous alignment with scope and cost and raise issues as needed.
➢ Escalate changes related to project time schedule, budget or resources to concerned stakeholders.
➢ Draft and maintain project management documents such as project charter, project governance and project implementation plan.
➢ Implement and suggest improvement to related section policies, process and standard operating procedures to ensure all relevant procedural/legislative requirements are fulfilled
➢ Review key performance indicators results, suggest improvement and ensure corrective actions are implemented as needed.
• Sharing with STC and MOBILY:
➢ Make sure that sharing agreement is fulfilled on each site handover.
➢ Coordinate with other operators technical dep. to fulfil Zain requirements.
➢ Follow up with Zain operation to close the technical issues that escalated by STC or MOBILY.
➢ Represent Zain in sharing meetings with STC and MOBILY.
• Design Verification (IBS, Wi-Fi & Small Cell):
➢ Initial Survey Report verification & approval
➢ Initial Site Acceptance Form Design verification & approval including:
➢ Checking the iBwave project properties/configurations.
➢ Ensuring the design is meeting the Zain KPIs and requirements.
➢ Checking of proper RF materials used in the design.
• Performance Report Generation and RF Acceptance:
➢ Review the RF reports for the newly integrated sites ensuring that all required tests are done on the site.
➢ Final SAF verification & Approval.
• Customer Complaints:
➢ Validate the site existing coverage and recommend visible solution,
• Business Growth:
➢ Develop RFP/ HLD/ BOQ and contracts validation for new solutions to grow the business.
(Mobily- KSA) - MRN (Sep.2013 till now)
Waseela for Integrated Telecommunication Solutions.
Configure Aruba controller as well as configure Aruba AP.
Optimise Aruba controller configuration.
Support field teams technically in commissioning and troubleshooting cases.
Review RF reports and optimise the configuration in order to meet customer requirements.
Resolve Second level cases which raised by customer.
Analyse network statistics.
Follow up with TAC to resolve the opened cases.
IBS Planning and Optimization Engineer (DU, Huawei) (May.2012 till Sep.2013)
Waseela for Integrated Telecommunication Solutions.
NSN and Huawei/ Du 2012-2013 Inner Building DAS design Scope:
Performed detailed site surveys and prepared TSSRs.
Designed IBS DAS for (residential buildings, Malls and governmental complexes) using iB-wave.
Performed walk tests using Nemo Handy Mobile for validation purposes In order to prepare the Site On air Report (SOR).
Analysed log file results of the walk test using Nemo Analyse and optimize the design accordingly.
Appointed person in charge with (NSN and Huawei) RF planning teams directly.
Worked with multiple vendor equipment, i.e., Huawei, NSN, iFlex.
Broadband Wireless Engineer Aug 2011 till July 2012
(Du, UAE) - WiMAX and Pre-WiMAX
Waseela for Integrated Telecommunication Solutions.
• Pre-WiMAX team leader; coordinating all activities (ATP, Troubleshooting tickets and preventive maintenance)
• Metro Dubai NOMAD team leader; coordinating all activities (Troubleshooting tickets and preventive maintenance)
• Implementing designing & maintaining RF Network for various Wireless Broadband
Technologies (WiMAX & Pre-WiMAX links) as a Last Mile and backhaul Connectivity
options (du network)
• Playing a major role in the troubleshooting and the O&M activities of Fixed WiMAX and
Pre-WiMAX Radio Networks for both PTP and PMP links (du data network)
• Respond to the trouble tickets (TT's) assigned by the NOC and take an immediate
action/Advanced troubleshooting to close them within SLA.
• Providing periodic weekly and/or monthly reports for the management according to the main activities of the managed services project.
• Preparing for performance reports for the Pre-WiMAX links in order to perform the needed preventive maintenance and the new links acceptance (PAT) reports.
• Monitor the performance of customer services (via RMS, Cacti, PRTG and WCS),
including production of performance reports, alarm analysis and fault resolution.
Base Station Subsystem (BSS) Engineer Apr 2011 till Aug 2011
Umniah Telecom
• Use M2000 software to view and interacting with BSS's.
• Revise network status.
• Prepare list of sites that require down/upgrading.
• Perform "TRX" upgrading downgrading for the sites at the field.
• Solving problems and alarms which may occur.
• Putting new sites on air.
• Make configuration for several kind of huawei and ZTE BTS's.
• Solve the problems with regarding to congestion.
• Make BTS extension at the site.
• Use Sitemaster instrument to solve VSWR alarm.
Microwave Engineer Oct 2010 till Apr 2011
Umniah Telecom
• Technical site survey for new microwave links.
• Line of site LOS.
• Use Pathloss software in microwave links design.
• Commissioning (PDH & SDH) links.
• Operation and maintenance for microwave network.
• Connect fibride to the network.
Bachelor of Science Degree in Electronic and Communication Engineering with a very good average, July 2010. Misr University for Science and Technology. Cairo, Egypt.