Business Development and Operations Manager
Don Rene Trading
Total years of experience :16 years, 2 Months
Driving business growth and operational excellence at DON RENE Trading through strategic business development and operational management.
-Spearheading business development initiatives, expanding market reach, and driving revenue growth.
-Optimizing operational processes to enhance efficiency and streamline workflows.
-Leading cross-functional teams, fostering collaboration and achieving performance targets.
-Cultivating strong client relationships, ensuring customer satisfaction and loyalty.
-Contributing to product development and market strategies to maintain a competitive edge.
As the Business Development and Operations Manager at DON RENE Trading, I am dedicated to driving impactful results and contributing to the company's ongoing success.
Managing day-to-day operations: This includes overseeing the team's day-to-day activities and ensuring that tasks are completed on time and according to specifications.
•Developing and implementing strategies that improve business processes and achieve organizational goals.
•Ensure that students and teachers attend scheduled periods throughout the day.
•Motivate the teaching staff to utilize diverse teaching methods and materials that align with the latest research on learning, child growth, and development.
•Guarantee a secure and structured atmosphere that fosters a sense of accountability among students, and promotes positive morale among both staff and students.
•Maintain open communication with the staff, and actively seek their input and suggestions to enhance the school's operations.
•Organize and conduct necessary meetings to ensure the smooth functioning of the school, including weekly meetings with teachers and parent-teacher meetings.
•Ensure the safety and supervision of students during recreation and playtime.
•Develop professional and respectful relationships with both students and staff members.
•Budgeting and financial management, forecast costs, and identifying opportunities for cost savings.
•Leading and motivating teams, as well as recruiting and training employees.
•Ensuring compliance with industry regulations and the ability to ensure that my team complies with them.
•Improving customer service by developing and implementing customer service programs.
•Ensuring quality control by developing and implementing quality control processes
Established and implemented efficient processes to streamline daily operations.
•Developed and implemented a cost-saving strategy that reduced expenses by 10% .
•Implemented a quality control system to ensure service quality. Ensured compliance with all applicable regulations and industry standards.
•Collaborated with the executive team to develop long-term strategies for the organization.
•Supervised the maintenance of all equipment in the facility.
Delivered engaging and interactive lectures to promote critical thinking and problem-solving skills.
•Assisted students in understanding difficult concepts and provide support through individual and small-group instruction.
•Evaluated students' performance and provided feedback to help them reach their academic goals.
•Monitored and addressed student behavior to maintain a safe and productive learning environment.
•Collaborated with colleagues to design, develop, and implement innovative instructional strategies.
•Participated in professional development activities to stay current with best practices and trends in education.
•Assisted in creating, organizing, and implementing curriculum for a variety of courses.
•Utilized technology to enhance the learning experience and improve student engagement.
Maintained a high standard of customer service and satisfaction by monitoring wait-staff performance.
•Supervised and trained a team of 5+ employees in all aspects of Registration operations.
•Managed the registration process for a large university, successfully overseeing the enrollment of over 5, 000 students.
•Assisted in developing an efficient system for student registration that cut processing time by 25% .
•Maintained accurate records of all students enrolled in the institution.
•Created and implemented a comprehensive registration plan for all incoming students.
•Coordinated with other departments to ensure smooth and efficient registration processes.
•Assisted in the development and implementation of administrative policies related to student registration.
•Developed and maintained effective working relationships with other departments, such as Financial Aid and Admissions.
•Resolved registration issues and complaints in a timely and efficient manner.
•Managed the online registration system, ensuring the accuracy and security of data.
•Developed and implemented various training programs for new and existing staff.
•Investigated and resolved customer complaints in a timely and effective manner.