Sales Senior administrator
Ali Alghanim & Sons automotive
مجموع سنوات الخبرة :13 years, 0 أشهر
Successfully preparing daily, monthly, and yearly sales reports and stock reports for management, ensuring accurate and timely delivery of critical data
● Managing inventory, ordering and preparing customer and showroom vehicles in accordance with management requirements
● Supporting sales team in managing vehicle PDI and job card activities, ensuring timely and accurate vehicle delivery to customers
● Successfully managing staff scheduling and annual vacation planning, ensuring optimal workforce management and maintaining high levels of customer service
● Ensuring accuracy and timeliness of all sales orders, including vehicle registration and customer refunds
● Managing of sales reports and annual data, ensuring accurate and consistent delivery of statistical data to management
● Effectively communicating with IT, garage, and finance teams to ensure successful completion of daily and long-term objectives
● Maintaining a high level of professionalism and integrity in working with all customers, staff, and stakeholders, ensuring a positive and efficient work environment for all parties.
Managed store staff while ensuring proper training and development of new employees
● Monitored driver and delivery performance to ensure timely and accurate deliveries
● Maintained accurate inventory and conducted regular stock takes for the warehouse
● Developed and implemented strategies to increase sales and meet monthly targets
● Scheduled staff vacations to meet business needs while also prioritising employee well-being
● Successfully completed training and development programs for new hires, achieving high retention rates and minimizing employee turnover
●Ensured exceptional customer service while handling orders and resolving issues
● Led the team in the absence of the manager, resulting in a smooth workflow
● Collaborated with technicians to support customer needs and fix issues
● Inspected damaged watches, determining which could be repaired and ensuring timely delivery
● Successfully managed the staff schedule and vacation plan, ensuring business needs were met
● Successfully completed network cabling installation, including patch panel and patch cords installation, routers, CCTV cameras, IP phones configuration, security systems, and other related tasks
● Demonstrated expertise in network cabling installation and troubleshooting, providing optimal network connectivity and performance to meet the client's needs
● Applied best practices in safety protocols to ensure a safe working environment for network cabling installation
• Thesis about how can we improve the technology towards advancement so that it could be easy to use for common man