mustafa yaghmour, Head of ATM and Cash Management

mustafa yaghmour

Head of ATM and Cash Management

Al Rajhi Islamic Bank- Jordan

Lieu
Jordanie - Amman
Éducation
Baccalauréat, Public Administration
Expérience
18 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 1 Mois

Head of ATM and Cash Management à Al Rajhi Islamic Bank- Jordan
  • Jordanie - Amman
  • Je travaille ici depuis août 2012
Corporate Advisor à Al Rajhi Bank
  • Jordanie - Amman
  • mars 2011 à août 2012

• Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
• Meet with applicants to obtain information for loan applications and to answer questions about the process.
• Handle customer complaints and take appropriate action to resolve them.
• Compute payment schedules.
• Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
• Review and update credit and loan files.
• Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
• Confer with underwriters to aid in resolving mortgage application problems.
• Negotiate payment arrangements with customers who have delinquent loans.
• Supervise loan personnel.
• Market bank products to individuals and firms, promoting bank services that may meet customers' needs.
• Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
• Provide special services such as investment banking for clients with more specialized needs.

Customer Service Officer à Jordan Dubai Islamic Bank
  • Jordanie - Amman
  • avril 2010 à mars 2011

• Day to day front office operations
• Cash float in coming out going
• Cashing out big amounts with coordination of all parties
• Customer service and satesfaction

Director à Family Business
  • Jordanie - Amman
  • août 2009 à avril 2010

Directing the Business

Main Customer Service Officer à Arab Bank
  • Jordanie - Amman
  • août 2007 à août 2009

Duties & Responsibilities:
• Day to day front office operations
• Incharge of 6 tellers
• Cash float in coming out going
• Cashing out big amounts with coordination of all parties
• Customer service and satesfaction

Sales Reprsentative à International Midecal Porduct Co.(IMPCO)
  • Jordanie - Amman
  • juin 2004 à septembre 2005

Duties & Responsibilities:
• Out doors sales and Distrebution
• Follow up with customers for orders
• Money collecting and Depositing
• Monthly plans for target achievement

Éducation

Baccalauréat, Public Administration
  • à University of Jordan
  • juin 2007

Selected University Courses: • Management Principles. • Accounting Principles. (101&102) • Marketing Principles. • Public Policy Making. • Operations Research. • Purchasing Management. • Budgeting and Planning. Additional course work in Customer services and satesfaction

Specialties & Skills

Day to day Operations
Front Office
MS Office Automation
Microsoft Office
Quantitative Analysis
Microsoft Office software & the Internet
MS Word, Excel, Access, Power Point

Langues

Arabe
Expert
Anglais
Moyen

Loisirs

  • Traveling and do Adventures