Agent
solexplus
Total des années d'expérience :1 years, 7 Mois
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-Maintains financial accounts by processing customer adjustments.
-Recommends potential products or services to management by collecting customer information and analyzing customer needs.
-Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed
Supervises and coordinates operations, staff and work activities of parking enforcement and tram operations. Develops work schedules and procedures. Prepares statistical and work reports for management.
Activation of FTTH Softwares
•CCNA ( Cisco Certified Network Associate ) Netmetric Solution , Hyderabad-India , Feb 2010 •CCNP ( Cisco Certified Network Professional ) Netmetric Solution , Hyderabad-India , April 2010 CCNA (Cisco Certified Network Associate ) Zoom Technology , Hyderabad-India , June-2010 •Basic Network ( LAN ) , Networks , Hyderabad-India , April 2010 •Hardware , Zoom Technology , Hyderabad-India , June 2010 •RHCE Linux Administration , Zoom Technology , Hyderabad-India , AUG 2010 •MS-Exchange Server , Zoom Technology , Hyderabad-India , July-2010 •MCITP (Microsoft Certified IT Professional) Zoom Technology, Hyderabad-India, July 2010.