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Mustansir Mukhi, Sales learning and development manager EMEA

Mustansir Mukhi

Sales learning and development manager EMEA·Johnson & Johnson Middle East Inc.

United Arab Emirates

Master's degree, Business Administration - Marketing

Work experience

Total years of experience: 21 years, 7 months

Sales learning and development manager EMEA

January 2017 - Present

Johnson & Johnson Middle East Inc.

Dubai, United Arab Emirates

January 2017 - Present

• Blended Learning lead for Europe Middle East and Africa driving continuous learning programs for Wound Closure business through various synchronized communication mediums for the field force having additional administrative responsibility of training logistics coordination.
• Lead sales trainer for the sales team coaching them in the call planning and product knowledge platforms which has helped achieve sales goals for the individuals and countries.
• Led field marketing and strategy execution of new products launch in the GULF & Levant region (Anti-bacterial sutures, Everpoint, Physiomesh, SecureStrap, Dermabond, Stratafix, Prineo) liaising with the Regional marketing team resulting in 20% growth in sales in the Gulf region.
• Driving the training for 1500+ HCPs over the past 3 years by creating educational platforms whereby enhancing the skills & knowledge of the healthcare professionals resulting in better surgical outcomes.
• Integral part of the marketing team which digitalized all marketing and promotional tools.
• Initiated and led a unique collaboration with Market Access to provide Clinical and Economic solutions to customers raising awareness about improved clinical outcomes and optimizing financial resources.
• GULF cluster deployment lead for PURE PROGRESS (Evidence based selling) educating and engaging HCPs in a dialogue to improve patient outcomes through surgical techniques and received the Leadership Award for successful implementation.
• Lead and navigate the Annual International Sales Mastery Training of 2 week duration for new recruits involving international trainers and surgeons.
• Core Member of the Regulatory project for products’ registration in Saudi Arabia - a critical project for the company.
• Steer CME accredited clinical educational programs like Basic Surgical Skills Workshops, Disease prevention symposiums, Surgical seminars, Cardiovascular specialty trainings, helping optimize surgical outcomes.

Company industry:
Other Healthcare Services
Job role:
Training and Development

Regional Field Product Manager

January 2012 - December 2013

Johnson & Johnson Middle East

Dubai, United Arab Emirates

January 2012 - December 2013

• Drive targeted procedure/product strategy and work with marketing/sales to identify training and promotional plans ensuring aligned execution of strategies.
• Lead and drive the sales team to organize clinical workshops/trainings for customers to enhance their surgical and patient management skills.
• Develop & nurture strong KOL relationship locally & internationally to maintain a strong pool of trainers.
• Close collaboration with marketing, sales, market access, professional education and compliance departments in ensuring immaculate planning and smooth execution of the events.

Company industry:
Other Healthcare Services
Job role:
Marketing and PR

Head of Sales / National Sales Manager

April 2010 - December 2011

johnson & johnson pakistan (private) limited

Karachi, Pakistan

April 2010 - December 2011

•Total portfolio responsibility of US$ 12.5 Million contributing highest value business to the company.
•Received the REGIONAL EXCELLENCE AWARD for exceptional contribution to business in 2011.
•Ensure fully compliant, ethical and transparent business process maintaining highest standards of integrity in the team
•Exceeded Business Plan of the franchise by US$ 1.3 million whereby giving additional 10% business and 25% growth over last year.
•Received the GENERAL MANAGER’S AWARD - Pakistan by Johnson & Johnson for superlative performance in 2010 under trying circumstances.
•Leading and responsible for training/development of Sales team of the Franchise with direct reporting to General Manager - Pakistan.
•Won an EMEA region contest of Best Business Strategy Implementation leading Pakistan to the award title
•Key responsibility to deliver Sales volumes/values along with committed profit lines
•Responsible for maintaining strong relations with external customers and generating/maximizing business.
•Maintain strong business connection with distributors to ensure strategic alignment at all sales points.
•Keep strong control of distribution system management, stock supplies, inventory management, supply chain and timely customer servicing.
• Close liason with the distributors to ensure business optimization and product availability along with appropriate inventory management.

Company industry:
Other Healthcare Services
Job role:
Sales

Group Product Manager

November 2008 - March 2010

Johnson & Johnson Pakistan Pvt Ltd.

Karachi, Pakistan

November 2008 - March 2010

•Awarded the BEST MARKETER - Pakistan by Johnson & Johnson for exceptional business performance in 2009.
•Consistent sales growth in the last 3 years (2010 growth at 33% over 2009).
•Achieved and exceeded the annual Business Plan sales targets for the year ’09 & ’10 successfully handling sales function in absence of a divisional head along with marketing responsibilities
•Achieved Ethicon division’s OTW (One To Win) for the 1st time in its history - an Asia Pacific initiative of awarding group award on achieving a significantly higher sales and profit figure than the Business Plan.
•Recorded highest sales growth in all Asia Pacific region enabling the region to achieve its annual target in 2009.
•Improved Franchise profitability and strengthened portfolio many fold by launching new and varied products.
•Handling the sales and marketing activities including sales planning, tender business management, forecasting, product mix and new product launches.
•Converted the customers/market from (Vicryl) to a new anti-bacterial suture (Vicryl PLUS) for patient benefit
•Part of the international conference organizing and management committee at J&J 2010.

Company industry:
Other Healthcare Services
Job role:
Marketing and PR

Senior Product Manager

August 2005 - November 2008

Sanofi Aventis Pakistan Ltd.

Pakistan

August 2005 - November 2008

Total portfolio responsibility of approximately US$ 13 million (contribution of 27% out of an approximate total of US$ 50 million) - highest among all marketers in the company.
•Awarded the Best Marketer in Asia Pacific at the Regional Marketing Excellence Award - 2007
•Increased Flagyl’s market share from 39% to 52% in just over 2 years and made it an established market leader.
•Developed/executed a BTL level joint promotion for Flagyl with Nestle’ Pure Life - one of the most diversified campaigns in the Pharmaceutical industry.
•Attained a consistent 20% growth in Prescription base, prescriber (customer) base, sales value and units in 2006 (benchmark KPIs in the Pharma industry) as well as in 2007.
•Presented Flagyl’s success story at Regional Head Quarter - Singapore in June ‘07 receiving best regional affiliates’ rating.
•Developed creative campaigns like ‘Water is Life’ covering all point of sales to ensure maximum impact and ‘Pediatric Campaign’ where 4 brands had a joint promotion to maximize business share in Pediatric segment. It helped improve Flagyl’s market share, customer base, prescriptions & sales.
•Improved Xatral’s (Global strategic brand) declining performance and made it the fastest growing product of sanofi-aventis (in terms of growth %) by improving the basic performance parameters.
•Product Training of field force, guide and assist the sales team in order to fully equip them with tools to achieve sales targets.
•Annual marketing plans for 3 products with regional reporting.
•Responsible for managing products throughout the full product lifecycle based on selected consumer and customer needs. Translates local and regional analysis into clear brand concepts and new product propositions.
•Develop strong relationship with key external customers.
•Keep abreast of the competitors in the market and come up with scientific information which differentiates us from other brands in terms of efficacy, safety and tolerability.

Company industry:
Pharmaceutical Manufacturing
Job role:
Marketing and PR

Account Director

February 2005 - August 2005

The Brand Partnership Pvt. Ltd.

Pakistan

February 2005 - August 2005

Duties and responsibilities:
• To work on strategies and plans of our client Kolson’s brands with visionary approach to make them the leading brands of the country in future.
• Worked on national campaign “Soft Image of Pakistan” which was initiated by the President and PM of Pakistan.

Company industry:
Advertising
Job role:
Customer Service and Call Center

Asst. Brand Manager

December 2002 - February 2005

Tapal Tea Pvt. Ltd.

Pakistan

December 2002 - February 2005

•Portfolio responsibility of approximately US$ 50 million (60% out of a company total of US$ 85 million).
•Launched Tezdum tea brand nationwide - the most promising upcoming brand of Tapal Tea, which received tremendous trade and consumer response.
•Successfully launched 1000gm Danedar pack, sachets and hotel catering pack of Tezdum,
•Closely involved in storyboards, director and model selection and shooting on the sets of several thematic and tactical commercial shoots of Tapal Danedar and Tezdum.
•Annual marketing Plans of Tapal Danedar, Tezdum, Gulbahar and Safari for the year ‘03-‘04 and ‘04-‘05.
•Active and close involvement in selecting, negotiating and procuring outdoor, electronic and print media slots as well as coordination with the suppliers for event managements, POS material and shop signs.
•Planned & executed several consumer promotions of Tapal Danedar and Tezdum.
•Planned, coordinated & executed successful joint promotions with mega brands Dunkin Donuts, Marriott Hotel, Sheraton Hotel, Dawn Bread and Dawn Paratha (in Chicago).
•Strategized and launched a mega consumer promotion nationwide in January ’04 signing in one of the leading superstars of Pakistan in the ATL and BTL communication tools.

Company industry:
FMCG
Job role:
Marketing and PR

Grade III Officer

December 2001 - December 2002

Union Bank Ltd.

Pakistan

December 2001 - December 2002

Assisted the head of Guarantees department in issuing guarantees and related transactions.
Was an integral member in the process of countrywide centralization of all branches.

Company industry:
Banking
Job role:
Accounting and Auditing

Education

Institute of Business Administration

June 2001

June 2001

Master's degree, Business Administration - Marketing

Pakistan

Successfully completed MBA (majors in Marketing) with 2.9 GPA. Former member of Karachi Green Progressive Leo Club. Part of the team that won the “Best Canteen Project Award” at IBA. Member of the Sports Committee at IBA.

Govt. National College

December 1998

December 1998

Bachelor's degree, Business

Pakistan

Successfully completed Bachelors in Commerce with 1st Division. Area of interest was Business Administration.

DJ Govt. Science College

August 1996

August 1996

High school or equivalent, Pre-Engineering

Pakistan

Completed Intermediate with B Grade. Participated, successfully completed and got certifiied for training as National Cadet Corp (NCC) for 6 weeks.

BVS Parsi High School

April 1994

April 1994

High school or equivalent, Science

Pakistan

Completed matriculation with A+ grade (82%). Was a keen sports player during school days. Completed a course in First Aid organized by Red Crescent Society.

Skills

Product Marketing
Expert
Product Marketing
Expert
Brand Management
Expert
Brand Management
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
International Business Strategy
Expert
International Business Strategy
Expert
National Account Sales
Expert
National Account Sales
Expert
Communication
Expert
Communication
Expert
Time Management
Expert
Time Management
Expert
Creative
Expert
Creative
Expert
Analytical
Expert
Analytical
Expert
MS Office
Expert
MS Office
Expert
Problem Solving
Expert
Problem Solving
Expert
Product Marketing
Expert
Product Marketing
Expert
Brand Management
Expert
Brand Management
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
International Business Strategy
Expert
International Business Strategy
Expert
National Account Sales
Expert
National Account Sales
Expert

Languages

English

Expert

Urdu

Expert

Gujarati

Expert

Hindi

Intermediate

Training and Certifications

Certifications
Leadership
Kenexa
Nov 2011 - Nov 2011
Leadership
Johnson & Johnson
Oct 2010 - Oct 2010

Recommendations

Deleted User

May 2012

May 2012

Lead ConsultantColleague

Mustansir is always been a great resource to work with, he has this positive energy which impacts his colleagues positively & improve effectiveness. He is thorough professional who always keeps an eye on big picture while ensuring attention to details. With Mustansir work is more than just work, he ensures everyone enjoy working while delivering results. He has strong potential to assume greater responsibilities & bigger leadership position.