IT Acting Manager(2011) and IT Manager (2012- up to now)
A. Strategy & Planning
Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
B. Acquisition & Deployment
• Benchmark, analyze report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
• Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
• Develop requests for proposal.
• Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.
C. Operational Management
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
• Oversee provision of end-user services, including helpdesk and technical support services.
• Work with stakeholders to define business and systems requirements for new technology implementations.
• Direct research on potential technology solutions in support of procurement efforts.
• Keep current with the latest technologies.
• Approve and oversee projects and project portfolio.
• Practice asset management for IT hardware, software, and equipment.
• Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
D. Business Process Automation:
• Coordinating with All related Departments, Internal Auditing, QA and Top Management for Business Process Mapping and modeling
• Planning and Scheduling the Automation of the process.
• Coordinating with IT team and Third Party for Implementation.
• Business Process Improvements.
E. Industrial Automation; (Tracking System):
• Industrial Business Automation (Tracking Systems)
• Maintenance and Support For all Tracking Systems in the Company.
F. Network services :
• Design, configure, and maintain network infrastructure components; trouble-shoots network to diagnose system problems; identifies, locates, resolves, and repairs problems; installs and configures software upgrades, file sharing, and domain security protocols.
• Plans, develops, and designs network management and maintenance projects, including policies and procedures, operational improvements, backup and archival files, and evaluates new technology integration.
• Coordinates operations activities with other departments and service providers; designs and implements campus-based LAN’s (TTS Large Diameter), connectivity issues and cabling systems.
• Manages the operational activities of the Company-wide Data/Voice/Video network (Head Office, branches, and Induction bending), including design, installation, configuration, maintenance, and security.
• Analyzes network functions and evaluates the services provided; develops plan of action and recommendations; identifies milestones and issues to be addressed, and generates reports as required.
• Supervises and provides technical leadership and guidance to technical staff; ensures compliance with policies and regulations, and that all issues are addressed and resolved.
• Monitors utilization trends, manages network performance, and assures maximum up time; performs ongoing analysis, capacity planning, and technical tuning of the network systems to improve performance.
H. Systems Engineer:
Key Duties:
• Win Server Installation, Configuration and Administration
• Exchange Installation and Administration.
• UTM Appliance administration.
• Operating Systems Installation, configuration
• Hardware and Software Support.
• WAN\LAN designing and administration.
• Cisco Switches
- مجال الشركة:
- الإنتاج الصناعي
- الدور الوظيفي:
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