Mutasem Al Barwany, Account Manager - Business Sales

Mutasem Al Barwany

Account Manager - Business Sales

Nawras

Location
Oman - Muscat
Education
Master's degree, Master of Business Administration
Experience
17 years, 5 months

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Work Experience

Total years of experience :17 years, 5 months

Account Manager - Business Sales at Nawras
  • Oman - Muscat
  • My current job since March 2013

• Spearheading efforts across developing the company's business to achieve revenue targets through successful acquisition of new corporate accounts

• Identifying prospective clients, generating business from new market and developing them to achieve higher market share and consistent profitability

• Developing relationships with clients and managing their expectations to ensure deeper penetration, customer loyalty and brand presence

Customer Affairs Officer at The Authority for Electricity Regulation
  • Oman - Muscat
  • March 2012 to March 2013

• Managing customer complaints and solving their issues through new approaches to creative problem solving

• Liaising with the technical and legal directorates in resolving complicated customer complaints

• Producing analytical reports on customer electricity consumption

Relationship Manager at HSBC Oman
  • Oman - Muscat
  • April 2006 to July 2011

• Monitoring financial market trends to ensure that investment plans are effective

• Understanding client needs to determine their current income, expenses, financial objectives, risk tolerance, and other information needed to develop a financial plan

• Keeping abreast with available investment opportunities to determine their suitability with client financial plans

• Rendering and providing high value added services to the customers for improving their contentment levels, providing world-class solutions and consequently building customer loyalty and confidence

Education

Master's degree, Master of Business Administration
  • at University of Hull
  • December 2014
Bachelor's degree, Computer and Internet Applications
  • at Majan University College

Specialties & Skills

Microsoft Word
Microsoft PowerPoint
Process Improvement
Internet
Science
MS Excel
MS Word
MS Powerpoint

Languages

English
Expert
Arabic
Expert