Mutaz Alshalhoub, Business Development Team Leader

Mutaz Alshalhoub

Business Development Team Leader

Business Incubators & Accelerator Company-BIAC-TAQNIA

Location
Saudi Arabia - Riyadh
Education
Master's degree, Marketing MSc
Experience
11 years, 6 Months

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Work Experience

Total years of experience :11 years, 6 Months

Business Development Team Leader at Business Incubators & Accelerator Company-BIAC-TAQNIA
  • Saudi Arabia - Riyadh
  • My current job since March 2018

New Business Development
Understanding the market, and monitoring the market for information and creative trends (networking with major
players, attending industry functions and events, and monitoring industry publications and research)
Researching and prospecting for new investors to ensure a robust pipeline of engagements within the market
Build relationships with the decision makers within the client organisation
Planning deal approaches and pitches
Participating in the negotiation of terms and deal closing
Developing the systems and procedures to enable effective execution
Management
Managing programmes, projects and budgets
Monitoring, analysing and forecasting investment targets/progress against targets
Preparing analytical and performance reports as required for management and Board purposes
Ensuring the efficient and effective administration of data and information relating to marketing
Preparing, negotiating and managing contracts related to the team, ensuring compliance with strategic
objectives, internal policies and legal obligations
Identifying, monitoring and managing risks related to the team
Client/Investor Management
Working with technical staff and other internal colleagues to meet customer/investor needs
Managing investor relationships to ensure ongoing mutual benefit
Arranging and participating in internal and external client debriefs
Leadership
Developing and inspiring a team to implement the strategy and to achieve objectives and targets
Ensuring all team members represent the organization in the best light.
Undertaking training and mentoring to business developers and other staff

Business Development Manager at Saudi Credit Bureau SIMAH
  • Saudi Arabia - Riyadh
  • January 2016 to February 2018

Business Development
Leads the development of the market penetration and sales growth strategies identifying market and client needs that will increase sales revenues.
Propose the development of new products or services that meet client requirements and create opportunities for further expansion and market penetration.
Ensures the thorough communication and information sharing across the department regarding the business development opportunities for both existing and potential members, so as to enable alignment of efforts from all employees.
Ensures the coordination and cooperation of all parties within SIMAH, e.g. Operations, IT, Legal etc., for the fast and accurate management of client requests and the increase of sales
Participates in the development of feasibility studies so as to assess the viability, requirements and key challenges of new products / market development initiatives and to facilitate the most accurate decision for new projects

Sales & Account Management

Leads the meetings and handle the relationship with key clients, in order to identify their needs and propose products and services that will meet their requirements,
Leads the evaluation of the customer satisfaction level proposing improvements and changes that will improve customer satisfaction and support sales effectiveness,
Monitors and assess the efficiency and quality of the account management activities and ensures that all members receive high quality services that respond and meet their needs.
Provides guidance for the effective resolution of conflicts between members, so as to protect SIMAH’s interests and enable high level of customer satisfaction.
Meets frequently with key clients, assisting BD Team with maintaining relationships and negotiating and closing deals.

Account Manager at Saudi Credit Bureau SIMAH
  • Saudi Arabia - Riyadh
  • January 2013 to December 2015

• Maintained existing accounts and promoted SIMAH’s value proposition to prospective members to enhance market saturation and sales revenues.
• Analyzed best practices and customer feedback to identify and recommend new product concepts and services capable of amplifying market penetration and sales growth.
• Generated analytical sales reports for key accounts, and masterminded initiatives to support sales effectiveness and heighten customer satisfaction levels.
• Persuasively promoted benefits and requirements of SIMAH to secure new membership agreements.

• Defined sales targets for accounts, formulated practical account plan, and held periodic meetings with accounts to endorse SIMAH products and propel revenues.
• Trained, coached, mentored and supervised subordinates to support their overall development.
• Instrumental in exceeding company’s financial targets by 40% in 2013 and by 55% in 2014.
• Played an integral role in expanding presence within multiple business sectors including petrochemicals, education, government, health, industrial, real estate, capital and securities.
• Orchestrated fueled market share within automotive sector from 20% to 100%.
• Masterminded efforts to bolster percentage of undertake inquiries from 50% to 89% during 2014.
• Spearheaded insurance risk bureau project to help all Saudi insurance companies in underwriting and scoring clients on retail and corporate levels.
• Introduced “SME Club” to structure competitive and exclusive services and discounts for subscribers’ SMEs.
• Launched SMS consumer annual subscription campaign to provide secure mobile access to credit reports.

Senior Retail manager -Retail Controller at medgulf insurance & re-insurance
  • Saudi Arabia - Riyadh
  • December 2012 to December 2012

Control, monitor, authorize, leadership with supervisory, and operating 56 retail branches with over 150 employees under our department driving sales process, adherence compliance, company regulations and goals as following :

1-Following up on the day to day branch operations.
2-Improving the capabilities of the branch staff.
3-Review and analyze month end financial statements, branch expense and operational trends.
4-Assist in preparing and participating in monthly analytical & financial performance reporting meetings.
5-Prepare various metrics and payback analysis for branches.
6- Ensure the agreed level of activity.
7-Conduct accounting & operational audits as needed. Address internal and external audit issues and requests as required.
8-Coordinate development and consolidation of budgets and annual business plan.
9-Participate in and advise branch personnel in the preparation quarterly forecasts.
10-Have daily contact with Headquarters, and Branch personnel, solving problems, passing on information, and generally working to provide a smooth, efficient business system.
11-Assist in recruiting and training of new branch personnel.
12- Identify Market opportunities and materialize it into sales production.
13- Ability to penetrate new markets.
14- Effectively & efficiently communicate market feedback and competition threat if any.
15-Effectively manage incoming data from multiple locations (i.e. budget models from 48 locations with more than 110 employees to consolidate)
16-Other duties including, but not limited: to financial statement preparation, cash management, branch record keeping, auditing, expense control, commissions, protection of company assets, forecasting, budgeting, and reporting


Projects and Achievements :

Opening new branches and POS to expand retail network operations, and achieve the monthly, quarterly, and yearly targets profits for the fiscal year at the level of the central region.

Education

Master's degree, Marketing MSc
  • at University of Hertfordshire
  • November 2011

2011 Masters Degree University of Hertfordshire. Marketing MSc. Hatfield

Higher diploma, Business
  • at University of Hertfordshire
  • August 2010

2010 Pre- masters Hibt- University of Hertfordshire. Business. Hatfield

Bachelor's degree, Language and translations
  • at King Saud University
  • August 2008

2003-2008 Bachelor Degree King Saud University. French language. Riyadh

Specialties & Skills

General Business Administration
Communication Skills
Problem Solving
Word Of Mouth Marketing
Negotiation
Negotiating
Communication skills
follow up the supervisors
Problem solving skills
Strategical analysis - where to focus
Know the audience and treat them well
Organization of documents, information and resources
Ability to set example with actions

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Strategic Planing, Development & Implementation ; Excellence and innovation in Strategic Planning (Training)
Training Institute:
The Center For Operation And Procurement Excellence
Date Attended:
May 2014
Duration:
50 hours
Success Skills-SS, London, UK, 2011. (Certificate)