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Mutaz Hammad, Barista And Cashier

Mutaz Hammad

Barista And Cashier·Casa di Moni

Jordan

Bachelor's degree, Finance

Work experience

Total years of experience: 1 years, 3 months

Barista And Cashier

December 2025 - May 2026

Casa di Moni

Ottawa, Canada

December 2025 - May 2026

• Delivered fast, attentive front-of-house service in a high-volume café during peak hours
• Handled 50+ customers per hour while processing cash, debit, and credit transactions accurately
• Assisted with customer service, order flow, and maintaining efficient service pace
Company industry:
Hospitality & Accomodation

Customer Service Agent

February 2024 - October 2024

Extensya

Amman, Jordan

February 2024 - October 2024

• Provided customer support in a high-volume contact center environment
• Maintained a 90% customer satisfaction rate through effective communication
• Resolved customer inquiries and concerns professionally and efficiently
• Documented customer interactions accurately and consistently
• Met performance targets while adhering to quality standards
• Collaborated with team members to deliver excellent customer service
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Carleton University

April 2029

April 2029

Bachelor's degree, Finance

Canada

Amman Baptist School

June 2023

June 2023

High school or equivalent, No major

Jordan

GPA (percentage): 91%

GPA (percentage): 91%

I was in the International Baccalaureate Programme.
View attachment

Skills

Leadership
Expert
Leadership
Expert
Written English
Expert
Written English
Expert
English Speaking
Expert
English Speaking
Expert
Communication
Intermediate
Communication
Intermediate
Writing
Expert
Writing
Expert
Typing
Intermediate
Typing
Intermediate
Photoshop
Intermediate
Photoshop
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Chess
  • Reading
  • Guitar