IT officer/IT Help desk
EURASIA
Total years of experience :11 years, 3 Months
- Installation, configurations and maintenance of user computers; windows 10, windows 8, windows 7
- Installation, configurations of windows server 2012/2008
- Managing server roles
- Active directory users and computers
- Group policy management
- Provide online support over the telephone remotely and face to face for staff members.
- Installation and Implementation of SAP business one
- End user training and system support.
- Developing queries as per the user requirements.
- Master data cleanup and upload.
- Designing reports using crystal reports
-Configuration and support of SAP business one cloud system.
- Ensure full and incremental backups for users also perform data restores for users as needed.