Senior Business Development Executive
International Maritime & Aviation
Total years of experience :4 years, 6 Months
Determine the demand for products and services offered by a firm and its competitors and identify potential customers. Develop pricing strategies with the goal of maximizing the firm's profits or share of the market while ensuring the firm's customers are satisfied. Oversee product development or monitor trends that indicate the need for new products and services.
My role comprises of not just development of internal marketing tools but it also encompasses the whole set of services provided to our clients, as a part of the complete marketing package.
•Managing the sales process for new prospects, from initial contact through to- closure,
•Dealing with customer face to face, Via phone calls & emails for FCL& LCL-
Shipments from various sectors for Imports or Cross trade and to Exports,
•Achieving revenue targets & objectives in line with the Area Business Plan.
•Working closely with the marketing team to produce any sales collateral required for contacting prospective customers the target market.
•Reporting business trends and area performance to the National Sales Manager.
•Developing & maintaining successful business relationships with all prospects.
•Identifying what customers want.
•Planning and organizing the day to ensure all opportunities are maximized.
•Developing a full understanding of the business market-place.
Pan Gulf Shipping & Logistics (LLC) - Dubai - UAE
Senior Sales Executive 2011 November - Oct 2014
•Evaluate marketing strategy, based on knowledge of establishment objectives Developing pricing strategies balancing firm objectives and customer satisfaction,
•Identify, develop market characteristics, and cost and markup factors.
•Properly follows all steps of the sales process i.e. prospecting, meet and greet, consultation, presentation, demonstration, negotiation, gaining commitment, closure and delivery, and post sale follow up to attract new and retain current customers.
•Effectively schedules customer follow up, delivery and new customer acquisition utilizing strong time management and organization skills to maintain customer satisfaction at all times.
•Ensures a smooth, clean and defect free delivery of Goods as promised to customers.
•Reports daily activities to the Senior Manager.
•Regularly visits key customers, to build, grow and maintain good relationships with customers.
•Achieves monthly sales targets with 100% Customer satisfaction set by management and maximizes company.
•Achieves sales satisfaction index targets by providing excellent customer service.
•Prepares all required documentation to complete the sale process
Represent company at trade association meetings to promote products.
•Plan for direct staffing, training, and performance evaluations to develop and control sales programs.
•Gaining a clear understanding of customer’s businesses and requirements.
•Targeting and developing specific markets by arranging various sales activities.
•Monitor customer preferences to determine focus of sales efforts.
•Selecting, training, and motivating team on daily basis.
•Taking care of team target
Dealing in Air-Tel (Telecom) postpaid connections.
•Direct sales and services to outlets of an organization.
•Targeting and developing specific markets.
•Monitor customer preferences to determine focus of sales efforts.
•Review operational records and reports to project sales and determine profitability.
•Taking care of connections activations and de-activations.
•Broadening awareness of market and competitor activity.
•Taking care of unit target.
•Maintaining good relations with the customers and Resolve the complaints of the customers in regards to sales and service.
•Ensuring that premises are maintained to company standards.
•Supervising, motivating and monitoring team performance.
•Recruiting and developing sales staff.
November
•Manage and service existing corporate customers. Processes payment.
•Responsible for order processing, communicating with walk-in client on their requirements.
•Liaise with internal departments to ensure the client orders are fulfilled.
•Liaises with ticketing system service providers regarding the system capacity.
•Taking care of own sales target.
Febuary - 2011 October
•Maintaining and developing relationships with existing customers via Meetings, telephone calls & emails.
•Visiting potential customers to prospect for new business.
•Review market scenario for various business implications and recommend suitable plan of action.
•Representing the organization at trade exhibitions, events and demonstrations.
•Gathering market and customer information;
•Reviewing own sales performance, aiming to meet and exceed targets;
•Gaining a clear understanding of customers' businesses and requirements;
•Taking care of self-target
Degree(