Head Constable, Intelligence Officer, Police Officer ,Law enforcement Operative
intelligence Bureau
Total years of experience :13 years, 1 Months
As a hospitality manager at Almasoon Hotel and Restaurant, I had to deal with various customer issues on a daily basis. I always used care and empathy to understand their problems and find the best solutions for them. For example, when a guest complained about the noise from the construction site next to the hotel, I apologized sincerely and offered them a free upgrade to a quieter room. I also gave them a complimentary breakfast voucher and a discount coupon for their next stay. I followed up with them the next day to make sure they were satisfied and happy. The guest appreciated my gesture and left a positive review on TripAdvisor. This is just one of the many examples of how I used care and empathy to resolve customer issues and create loyal customers.
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