مزمل يوسف

Project: Wadi Safar, Diriya, Riyadh.
As an experienced IT Technician, I specialize in the full lifecycle management of low current systems, from initial design consultation and blueprint interpretation to final installation, maintenance, and troubleshooting.
My expertise covers a diverse range of systems:
• CCTV: Configuring and troubleshooting IP and analog cameras, NVRs, DVRs, and video management software.
• Access Control: Installing and managing panels, card readers, biometric scanners, and electrified door hardware.
• Structured Cabling: Installing, terminating, and testing Cat6, fiber optic, and coaxial cables to support voice and data networks.
• PA & Intercom: Setting up and maintaining speakers, amplifiers, and communication panels.
• Fire Alarm: Assisting with the installation and testing of control panels, smoke detectors, and pull stations.
• My technical proficiencies include interpreting blueprints, conducting site surveys, performing fault diagnosis and repairs on hardware/software, and configuring network devices for system connectivity. I also provide essential end- user training and technical support.
Additionally, I spearheaded visual documentation of technical training sessions, handling both indoor and outdoor recording, and editing professional video content to enhance learning retention and serve as a lasting resource.
A detail-oriented problem-solver, I effectively manage multiple projects simultaneously, ensuring high-quality, compliant solutions by consistently staying current with the latest industry standards and technologies.

• Making reservations for flights, hotels, car rentals, and tours.
• Creating detailed travel itineraries that include destinations, activities, and accommodations.
• Providing advice and recommendations on travel destinations, activities, and travel insurance.
• Handling any issues or changes that arise during travel, such as cancellations or rescheduling.
• Staying updated on travel trends, destinations, and best practices to offer the most current and relevant
information to clients.

• Gathered and documented business requirements from stakeholders for diverse
IT projects utilizing excellent communication and analytical skills.
• Developed and maintained meticulously detailed project schedules and
comprehensive project plans.
• Collaborated closely with software development teams to guarantee that
technical solutions aligned with business requirements, using problem-solving
skills to navigate any obstacles.
• Conducted in-depth data analysis to identify valuable trends and patterns in
large data sets, providing actionable insights and recommendations to drive
strategic decision-making.
• Led stakeholder meetings to discuss project progress and maintain open
communication between all parties while addressing any issues that arose.
• Expertly managed vendors to ensure that they met all contractual obligations,
leveraging exceptional negotiation and relationship-building skills.
• Developed comprehensive training materials and conducted engaging
training sessions for end-users to ensure smooth adoption and maximum
utilization of new technologies.

• Collaborated with cross-functional teams to collect and evaluate business
needs for IT initiatives.
• Formulated use cases, functional specifications, and other documentation to
facilitate software development.
• Conducted business process mapping to identify opportunities for process
enhancement. Coordinated with software development teams to ensure
accurate implementation of requirements.
• Spearheaded user acceptance testing (UAT) and recorded findings.
• Oversaw project timelines and budgets.
• Constructed and provided training materials to end-users.

Server Administration Windows Server 2008 R2
Maintenance and installation of Internal Network (LAN/WiFi).
Troubleshooting of a Network of 20 Computers
Manage implementation, service delivery and third line technical support for fully managed Windows Server 2008 R2
Install, administer and support Windows 2K8 Network Infrastructure that is based on Dell and IBM Servers.
Provide overall technical support assistance to the entire LAN and computer labs.
Configure network services and maintain software packages. Configure network devices such as routers, switches.
Install, maintain and manage Anti-Virus software Activities. Install, configure, and troubleshoot the clients of Trend Maker Advertiser.
Identify the source of operating problems, including hardware and software aspects.
Provide Training to staff about Fundamental of Computers, Virus Awareness and other software
Provide Solutions of software.
Troubleshoot the system in case of Virus attacks.
Provide overall technical support assistance to the entire CCTV cameras

• Designing, developing, delivering, and updating training materials like
PowerPoint presentations, team exercises and class activities.
• Conducting and coordinating training programs to fit the specific needs of
individual properties such as in-house classes/workshops.
• Assessing the effectiveness of training process by monitoring, evaluating, and/or
recording all training related activities

Maintenance of Internal Network (LAN/WiFi)
Looking After of Servers (Microsoft Operating System & Linux Based Proxy Server)
Troubleshooting of a Network of 60 Computers
Hardware Troubleshooting
Purchasing I.T. Assets

Installation, maintenance and problem tracking of the Departments servers
Install, monitor, and maintain network system software, including operating systems and other utility programs for network servers

assist in establishing standards for the use of network system resources and
maintain an inventory of all hardware and software

keep up-to-date records of all equipment (including warranties) and software

on-going management of data on file servers and optimization of network performance

identify the source of operating problems, including hardware and software aspects

Assist to manager in ERP solutions also analysis the Manual system and provide Information

Provide Training to staff about ERP, Fundamental of Computers, Virus Awareness and other softwares
Provide Solutions of softwares.

Sales

Troubleshooting of a Network of 30 Computers
Installation Computers,
Hardware Troubleshooting
Purchasing I.T. Assets
Expert in Virus Removal Activities