IT Manager
LOGIC Training & HR Development
Total years of experience :17 years, 9 Months
• Trouble-shooting - network connections, services that don't start, faulty security
• Installing hardware - computers, printers, NICs, cabling
• Maintaining - regular preventative maintenance (daily, weekly, ...), boot and shutdown systems when needed, printers, backup media, tune systems for performance
• Monitoring - printers, disk space, network, servers and workstations, performance, and security, and all log files regularly
• Installing/upgrading/removing software - OS (new device drivers, ...), applications (new versions, new configurations), documentation
• Backups and archives
• Configuring - networking software such as accounting, quotas, security, mail, news, time, web and other servers.
• Problem solving - System administration is about solving problems, not memorizing how-to directions. Often something won't work as it should.
• Troubleshooting Customer Problems.
• Carry out any set up requirements for Customers.
• Execute other projects/duties as assigned.
• Maintain effective communication channels with the clients
IT Technical Support
IT System Administrator
Hi-Q Academy - Learning Solutions.
“Microsoft Gold Certified Partner, Adobe Authorized training center, VUE And Prometric”
IT Technician
CCIT Training Center
Web hosting Manager
Metla-Soft for Software & Information Technology
“a huge and prominent Company for Software & Information Technology “
Presales Engineer.
Graduated from Zagazig University with a degree of Bachelor of Physical education & Sports Date of graduation: May,2005.