Sales Coordinator
X-Calibur International FZC
Total years of experience :14 years, 8 Months
▪ To assist and support the Export Manager in achieving operational and sales objectives.
▪ Responsible for order processing and order confirmation.
▪ Preparing written quotations/pro-forma invoice and contracts.
▪ Correspond with customers on their requirements and needs via emails and phone calls.
▪ Process customer enquiries arriving through the company website.
▪ Coordinate with the warehouse regarding readiness and deliveries of the materials.
▪ Efficiently manage the flow of orders and deliveries to customers.
▪ Visiting the warehouse for supervision of the materials.
▪ Liaise with shipping companies.
▪ Provide administrative support to Sales and Logistics management.
▪ Advising the Finance department on received order and keeping an updated list of received orders and submitted quotations.
▪ Invoicing / Sales Order / Delivery Notes process.
▪ Maintain the Customer complaints register and ensure them better services.
▪ Record, follow up and monitor the timely execution of customer orders.
▪ Arrange for timely and accurate issue and recording of customer invoices.
▪ Other duties as assigned