MYLYN VELASQUEZ

• Highly skilled in receiving and processing all banking transactions including; verifying transactions, checking and savings account withdrawals and deposits.
• In-depth knowledge of maintaining positive customer relations by means of proper handling of all transactions, in keeping with established procedures
• Hands-on experience in exercising discretion, judgment, and proposal about transaction problems and inquiries
• Proven record of maintaining, verifying, balancing allocated cash drawer, including proper trial balancing all through the day
• Able to give accurate and detailed information to bank clients
• Demonstrated ability reply questions on Bank transaction services and procedures maintaining excellent customer relations constantly
• Proven ability to direct customers to proper staff
• Well versed in recognizing customers’ financial services requirements and cross sell services to meet those requirements
• Excellent spoken and written communication skills
• Dedicated and detailed—high level of accuracy and strong attention to detail
• Computer: Skilled in MS Word and Excel and Banking software

i HANDLE THE OPENING OF THE ACCOUNT FROM THE REGULAR SAVINGS AND CURRENT ACCOUNT UP TO THE INVESTMENT ACCOUNT WHICH INCLUDES SPECIAL DEPOSIT ACCOUNTS LIKE TRUST OR MUTUAL FUNDS...WE ALSO ACCEPT DIFFERENT KINDS OF LOANS APPLICATION FOR PRELIMINARY PROCESSING. I ALSO PROCESS THE DEPOSIT AND WITHDRAWAL OF THE ACCOUNTS.EVEN CREDIT CARD APPLICATION AND INCLUDING BILLS PAYMENT OF DIFFERENT INSTITUTIONS.