MYLYN VELASQUEZ, Branch in Charge/Supervisor/Head teller

MYLYN VELASQUEZ

Branch in Charge/Supervisor/Head teller

Union Natinal Bank acquired by ADCB

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Baccalauréat, business management
Expérience
15 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 4 Mois

Branch in Charge/Supervisor/Head teller à Union Natinal Bank acquired by ADCB
  • Émirats Arabes Unis - Abu Dhabi
  • mai 2012 à novembre 2019

• Highly skilled in receiving and processing all banking transactions including; verifying transactions, checking and savings account withdrawals and deposits.
• In-depth knowledge of maintaining positive customer relations by means of proper handling of all transactions, in keeping with established procedures
• Hands-on experience in exercising discretion, judgment, and proposal about transaction problems and inquiries
• Proven record of maintaining, verifying, balancing allocated cash drawer, including proper trial balancing all through the day
• Able to give accurate and detailed information to bank clients
• Demonstrated ability reply questions on Bank transaction services and procedures maintaining excellent customer relations constantly
• Proven ability to direct customers to proper staff
• Well versed in recognizing customers’ financial services requirements and cross sell services to meet those requirements
• Excellent spoken and written communication skills
• Dedicated and detailed—high level of accuracy and strong attention to detail
• Computer: Skilled in MS Word and Excel and Banking software

TELLER/MARKETING ASSISTANT à BANCO DE ORO UNIVERSAL BANK
  • Philippines
  • janvier 2004 à septembre 2011

i HANDLE THE OPENING OF THE ACCOUNT FROM THE REGULAR SAVINGS AND CURRENT ACCOUNT UP TO THE INVESTMENT ACCOUNT WHICH INCLUDES SPECIAL DEPOSIT ACCOUNTS LIKE TRUST OR MUTUAL FUNDS...WE ALSO ACCEPT DIFFERENT KINDS OF LOANS APPLICATION FOR PRELIMINARY PROCESSING. I ALSO PROCESS THE DEPOSIT AND WITHDRAWAL OF THE ACCOUNTS.EVEN CREDIT CARD APPLICATION AND INCLUDING BILLS PAYMENT OF DIFFERENT INSTITUTIONS.

Éducation

Baccalauréat, business management
  • à DE LA SALLE LIPA
  • mars 2003

Specialties & Skills

Savings
Marketing
Expert in customer Service
Banking Transactions

Langues

Anglais
Expert

Formation et Diplômes

Coaching for Performance (Certificat)
Date de la formation:
May 2018

Loisirs

  • I love listening to people
    Three consecutive years Smart Front liners awardee (2010-2012) Best Branch Awardee Recognize by Area Manager (HR AWARD)