Mynu Tom

Responsible for optimizing supply chain operation through data analytics, reporting & visualization for a supply chain network involving 7 operating markets, 4 warehouses, 1 3PL Warehouse, 270+ stores and 60+ brands sourced from more than 70+ suppliers spanning across the globe.

• Lead and manage medium to large scale supply chain projects with cross functional teams for Al Yasra’s most critical strategic initiatives.
• Supply chain lead on launching GAP brands - Banana Republic, Athleta and Old Navy - for Al Yasra Group in Kuwait, DXB and KSA.
• Managing the roll out of the Omni-Channel Project across a network of 270+ stores spread throughout GCC.
• Successfully implemented E-Com Next Day Delivery Project in Kuwait and KSA reducing the E-com delivery lead time by 80% and 64% respectively.
• Effectively managed the Last Mile Delivery from Retail Stores project -launching home delivery from 130+ retails stores.
• Led functional implementation of OMS system across stores and warehouses.
• Instrumental in digital transformation initiatives like moving logistical data entry to the ERP system.

Training Development Manager & Instructor January 2011 - June 2011
Training Development Supervisor & Instructor April 2010 - January 2011

Responsibilities:
- Analyze demand and identify new course requirements through market studies and client interviews.
- Research & Development of new Course Material & Course-ware; standardize existing.
- Liaise with local & international Accreditation & Certification Bodies for approvals on new courses & training/examination center endorsements. Completing all necessary documentation, audit requirements for certification process till completion.
- Find and acquire new Consultant Trainers (mainly international)
- Coordination for day-to-day training programs scheduled.
- Assist on proposal finalization for corporate training requests.
- Assist in marketing activities.
- Manage the website content.

Another main role played was as a Consultant Trainer for the institute’s ‘Planning and Scheduling Projects using MS Project 2007’ course. The institute is a ‘Registered Education provider’ for PMI, USA and this course awards ‘PDU’ for the candidates. During the course of my work at SCEES, I have conducted 10+ courses for over 100+ executives from various disciplines such as I.T., Telecom, Infrastructure Mgmt., Oil & Gas, Governmental Bodies etc.

This position provided me an opportunity to work with the C.E.O and the top management team of the leading EPCC Company in Khartoum. I aided the planning, monitoring and tracking of engineering projects & various process improvement projects which were mainly focused on IT, Communications, & H.R Management.


Responsibilities:

Business Process Improvement / IT related Project Tasks:
- Provide support in planning, executing, and monitoring Process Improvement and Information Technology projects from concept through implementation.
- Active participation in the implementation and integration of ‘Enterprise Project Management’/PMO Solution for 3 pilot projects. Also involved in preparation and organizing of EPM training program for other employees.
- Undertook comparison study for the technical proposals provided by the vendors for projects that included i) ERP, ii) Petrol Station Automation and iii) VoIP Implementation, and recommended the most reliable and cost effective option.
- Assisted in implementation and continuous monitoring of the KPI Program.


Reporting
- Preparation of Summary reports for CEO from internal reports of various business units.
- Preparation of periodic reports for the major shareholders pertaining to overall company performance on behalf of CEO.

Other
- Preparation of Project Schedules, evaluating & monitoring progress and milestone completion (using MS-Project) for engineering projects.
- Service Order Proposal preparation including Scope of work, Technical and Commercial proposal for Projects.
- Coordinate with international vendors and subcontractors.
- Involved in the preparation of Higleig HR Manual and authoring various HR policies.

Functioned under the W.F.I. team (Work flow and Imaging system) supporting our client ‘AXA’ (the leading and the largest Insurance Company in the UK).
W.F.I. is an ERP System that leverages high volume imaging technology to capture any type of business document, and applying a proper workflow suited to the business process.

Responsibilities:

- Provide Application Support on WFI Applications enabling uninterrupted flow of the automated business process for 1000+ client users.
- Incident Resolution Management and tracking of SLA.
- Facilitating Work Requests from business users (for usage of WFI Applications).
- Liaise with client users, tech staff (at U.K.) for issue resolution.
- Continuous monitoring of the distribution servers so as to avoid interruptions for the client users.
- M.I.S. - Daily business report and weekly progress report for management.