Help desk cum administrative
Al Hitmi Facility Management
مجموع سنوات الخبرة :8 years, 7 أشهر
Organize and administer the taking over of all correspondence (incoming and outgoing) from Clients, Sub-Contractors and Suppliers.
Controlling, reviewing, evaluating and coordination of all documents and hand it over to the concern person.
Responsible for the security, availability and accuracy of Company’s documents.
Monitoring the distribution of documents and other important documents, maintaining hard copy as well as soft copy and keeping good filing system.
Responsible not only for the submission of paperwork’s on time or before their deadline but also must validate any information contained in the documents, as well as to ensure that the documents and any other files to be submitted are approved by the appropriate superiors and must have all the correct signatures showing that they have been checked, that they are then issued to the appropriate person.
Ensuring that all documents are kept and filed in the appropriate place and departmental archives.
Performs a general clerical duty which includes scanning and photo copying, faxing, mailing, filing and screening phone calls and transferring calls to appropriate staff members.
Performs secretarial duties such as: proper handling and security of files.
Assisting Supervisor in preparation of daily, weekly and monthly report.
Maintains an updated register for work order vs. delivery notes, correspondences and all site office project related documents.
Responsible for checking and re-checking of daily attendance of the entire employee.
Responsible in purchasing office supplies, monitoring and checking the availability of supplies / stocks.
Maintain records of the employee and the contractors.
Create and modify documents using Microsoft Office.
Duties and Responsibilities
Functioned as an office administrator / secretary / receptionist - monitoring Company’s e-mails, keeping track of all incoming and outgoing correspondence, faxes and couriers, re-directing calls, assist and answer all Clients, Sub-Contractors and Suppliers queries and concerns.
Maintaining a good filing system of all related documents for future referencing as well as the Manager’s personal and office files.
Maintains an updated register for work order vs. delivery notes, correspondences and all site office project related documents.
Follow-up pending approvals and other related transactions with the Main Contractor.
Responsible for checking and re-checking of daily attendance of the entire employees.
Monitoring and checking the availability of office supplies / stocks, responsible for purchasing the out of stock items like office supplies.
Maintain records of the employee and the contractors.
Any other duties or assignments as may be required from time to time by the top management.
1. Company GRAND CINEMA, GRAND ABU DHABI MALL
Abu Dhabi, United Arab Emirates
Duration January 2010 - June 26, 2012
Position CONCESSION SUPERVISOR
Duration November 2009 - January 2010
Position STOREKEEPER
Duration April 12, 2007 - November 2009
Position CUSTOMER SERVICE STAFF
Duties and Responsibilities
* Responsible for the food and beverage department
* Responsible for inventory of equipment
* Monitoring and contacting vendor for ordering food and supplies
* Maintaining inventory of supplies
* Control and compare costs associated with supply orders
* Oversee and supervise department personnel, training, scheduling
* Provides menu orders and make recommendations as necessary
* Handles different in seasoned promotional events by food preparation and service
* Supervises front line staff, as well as deliveries and allocation of the in seasoned promotional items
* Maintains an orderly log-book which records sales and stocks of the delivered promotional items
* Ensuring a clean and sanitary environment
* Monitoring health and safety laws, codes or regulations for the protection of the Concession Department
* Provides quality food service
* Prepare and cook as necessary
* Assist in day to day activities
2. Company METRO RESTAURANT
Dubai Health Care City, Dubai, United Arab Emirates
Duration February 8, 2006 - February 10, 2007
Position GUEST SERVICE ATTENDANT
Duties and Responsibilities
* Friendly; warm; sincere greeting of all arriving and departing guests
* Maintain the cleanliness of Guest service Areas
* Following serving etiquette
* Respond to guest questions and answer information
* Handling guest complaints
* In charge in updating the notice board
3. Company CEBU CITY MARRIOTT HOTEL
Cebu City, Philippines
Duration February 2005 - July 2005
Position FRONT DESK OFFICER
Duties and Responsibilities
* Accepts inquiries through phone calls and walk in guests
* Screens guests before checking in, outsourcing the valid ID
* Scanning and makes the necessary procedures, checking out the guest of their required time
* Updating records of accounts receivable of monthly and daily guests
* Secretarial works such as arranging the yearly contract
* Receiving telephone calls of the Deputy General Manager
* Auditing all transactions done with in the day and makes report of the same
* Other duties as may be required.
4. Company EMCOR GROUP OF COMPANIES
Cebu City, Philippines
Duration June 2004 - January 2005
Position SECRETARY / RECEPTIONIST
Duties and Responsibilities
* Screening phone calls, direct and relay telephone messages and fax messages
* Arranging meetings / appointments of the General Manager / Managing Director
* Assist in the planning and preparation of meetings, conferences and conference telephone calls
* Direct the First Nations Members and the general public to the appropriate staff member
* Handling incoming and outgoing mails
* Controlling important documents and hand it over to the concern person
* In charge of company correspondence
* Maintain general filing system and file all correspondence
* Make preparations for Council and committee meetings
* Maintain an adequate inventory of office supplies
* Respond to public inquiries
* Secretarial works like proper handling and security of files, receiving /sending faxes, scanning and photo copying documents to be used in company presentation
* Other duties as maybe required by the top management
College: University of Cebu Philippines BS in Hotel & Restaurant Management Civil Status: Single