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Nahla Ali, Insurance Advisor

Nahla Ali

Insurance Advisor·MetLife Insurance Company,

United Arab Emirates

Bachelor's degree, Accounting

Work experience

Total years of experience: 26 years, 10 months

Insurance Advisor

April 2025 - Present

MetLife Insurance Company,

Abu Dhabi, United Arab Emirates

April 2025 - Present

Advise clients on life and protection insurance solutions, conduct needs analysis, maintain
compliance standards and develop long-term client relationships.
Company industry:
Insurance & TPA
Job role:
Sales

Insurance Consultant

September 2024 - February 2025

Liberty Insurance Brokers,

Abu Dhabi, United Arab Emirates

September 2024 - February 2025

Generated new business opportunities, analyzed client requirements and coordinated policy
issuance processes.
Company industry:
Insurance & TPA
Job role:
Sales

Administrative Officer

April 2017 - January 2024

Abu Dhabi Commercial Bank (ADCB),

Al Ain, United Arab Emirates

April 2017 - January 2024

• Streamlined administrative workflows, contributing to a 25% improvement in operational efficiency.
• Maintained confidential banking documentation in line with internal controls and regulatory requirements.
• Prepared operational and financial reports to support management decision-making.
• Coordinated between departments to ensure smooth daily banking operations.
Company industry:
Banking
Job role:
Administration

Administrative Officer

April 2017 - January 2024

ADCB,

Abu Dhabi, United Arab Emirates

April 2017 - January 2024

Managed administrative operations, prepared reports, maintained banking documentation and
improved operational efficiency by 25%.
Company industry:
Banking
Job role:
Administration

sales administration

August 2005 - January 2024

Abu Dhabi Commercial Bank

Abu Dhabi, United Arab Emirates

August 2005 - January 2024

Company industry:
Banking
Job role:
Administration

Sales Team Leader

April 2008 - March 2017

Abu Dhabi Commercial Bank (ADCB),

Abu Dhabi, United Arab Emirates

April 2008 - March 2017

• Led and motivated sales teams to consistently exceed performance targets.
• Achieved 25% revenue growth through effective sales strategies and customer engagement.
• Implemented incentive and performance management programs, reducing staff turnover by 25%.
• Coached team members on sales techniques, compliance, and customer service standards.
Company industry:
Banking
Job role:
Sales

Sales Team Leader

April 2008 - March 2017

ADCB,

Abu Dhabi, United Arab Emirates

April 2008 - March 2017

Led sales teams, increased revenue by 25%, coached staff and implemented performance
programs.
Company industry:
Banking
Job role:
Sales

Sales Executive

June 2005 - March 2008

Abu Dhabi Commercial Bank (ADCB),

Abu Dhabi, United Arab Emirates

June 2005 - March 2008

• Consistently exceeded quarterly sales targets by 25%.
• Built strong customer relationships, achieving 90% customer retention.
• Promoted banking products including accounts, loans, and financial services.
Company industry:
Banking
Job role:
Sales

Sales Executive

June 2005 - March 2008

ADCB,

Abu Dhabi, United Arab Emirates

June 2005 - March 2008

Exceeded sales targets, maintained strong customer retention and promoted banking products and
services.
Company industry:
Banking
Job role:
Sales

Accountant

January 1999 - May 2005

Al Shifa Medical Group,

Al Ain, United Arab Emirates

January 1999 - May 2005

Managed accounting records, reconciliations, budgeting support and cost-control initiatives.
Company industry:
Medical Clinic
Job role:
Accounting and Auditing

Education

UAEU

March 1999

March 1999

Bachelor's degree, Accounting

United Arab Emirates

United Arab Emirates University

March 1998

March 1998

Bachelor's degree, Accounting

United Arab Emirates

United Arab Emirates University

March 1998

March 1998

Bachelor's degree, Accounting

United Arab Emirates

جامعة الإمارات العربية المتحدة

March 1998

March 1998

Bachelor's degree, المحاسبة

United Arab Emirates

جامعة الإمارات العربية المتحدة

February 1998

February 1998

Bachelor's degree, المحاسبة

United Arab Emirates

GPA (point): 3.3 out of 4

GPA (point): 3.3 out of 4

United Arab Emirates University

February 1998

February 1998

Bachelor's degree, المحاسبة

United Arab Emirates

جامعة الإمارات العربية المتحدة

February 1998

February 1998

Bachelor's degree, المحاسبة

United Arab Emirates

Skills

ADMINISTRATIVE SUPPORT

Intermediate

ACCOUNTING

Intermediate

BANKING

Intermediate

BANKING SERVICES

Intermediate

BUSINESS OBJECTIVES

Intermediate

CUSTOMER EXPERIENCE STRATEGY CX

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

INSURANCE POLICIES

Intermediate

SALES

Intermediate

قبول تغيير النظم والتماشي مع التحديات

Expert

القدرة على ايجاد حلول للصعوباب وخلق البدائل

Expert

مهارات إدارة الوقت

Expert

القدرة على اتخاذ القرارات وتحمل المسؤولية

Expert

سريع التعلم

Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
– Certified Customer Experience Professional
CCXP
VCourse
CIi
MetLife
Nov 2025
Training
Marketing.sales.HR.analysis
Many

Hobbies and interests

القراءة وسماع الموسيقى وارتداد الطبيعة