Customer Support Engineer
PTCL
Total years of experience :13 years, 2 Months
Back end support to Field stuff, checking and monitoring any issues, take up issue up till restoration . Configuration of DSLAM, MSAG, ONU and support up to level two
Conduct papers, manage stuff, venue preparation and management.
I was in internee in IP core, I use to make IP plan and search about configuration of different NE's
I use to teach Physics and maths
I am working in Transmission department and have following responsibilities..
Operation and maintenance in transmission department, Detecting alarms on SDH system, report generating of alarms, ZTE PCM configuration, SDH system testing, ODF installation
I have worked in following departments.
Central room for equipment
Installation of control room
Satellite/Microwave Transmission
Video Editing (NLE)
I have completed my degree of B.Sc Electrical (Telecommunication) with a CGPA of 2.46/4 or 68.01 % . I had done internships in PTV, NTC in engineering department.