NABIL AYACHI

Represent the company in a professional manner at all times.
•Develop solid, long-term relationships with prospects and maintain existing customer’s relationship within the commercial construction industry.
•Ensure all communication with customers is in accordance with our standards and correct in content and format.
•Monitor customer satisfaction, implementing procedures and activities to compile client feedback.
•Maximize income generation for the company, and achieving sales targets.

Monitor the performance trend to keep the staff Active and participative
•Monitor target achievement to identify success & difficulties that can help team
•Support and guide the Staff to developing their Strengths & Weaknesses
•Plan Schedule with Separate Shifts/Mixed Nationality/ Balance to peak timings
• Empathize and considerate to colleagues concerns
•Showing the proper way of doing tasks professionally
•Diversity, ensure all the team treated equally
•Maintaining and developing relationships with existing customers in person and via telephone calls and emails.

Providing excellent customer service
•Prepare shop before peak days, Up -selling & Cross-selling
•Understand buying patterns, Identify Potentially Saleable merchandise
•Anticipate customer flow to improve target Achievement
•Review Carefully Recommend & Suggest as per office required
•provide properly & effectively the promotion

Advise on company information
•Inform customer of deals and promotions
•Sell products and services
•Compile reports on overall customer satisfaction
•Suggest solutions when a product malfunctions
•Suggest solutions when a product malfunctions
•Take payment information and other pertinent information such as addresses and phone numbers