Nabil Sakrouj, Area Manager

Nabil Sakrouj

Area Manager

Armada

Location
Kuwait - Hawali
Education
Bachelor's degree, Finance & Investment
Experience
17 years, 1 Months

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Work Experience

Total years of experience :17 years, 1 Months

Area Manager at Armada
  • Kuwait
  • My current job since January 2018

Looking after the following brands:
Choice brand (6 branches: Avenues, Sharq, Gate, Marina, Mohallab and Al-Kout mall), Cortefiel (2 branches: Avenues & Gate mall), Machka (2 branches: Avenues & 360 mall), NU (3 branches: Avenues, Sharq & Gate mall), Baqa, Martino Midali, Pili Carrera (kids brand)

Responsibilities:
 Formulating fruitful business development strategies to ensure long-term success
 Setting sales targets
 Setting the standards and objectives for the stores
 Maximizing sales and profitability
 Optimizing and overseeing operations to ensure efficiency
 Providing my team with a stimulating and support environment
 Lead the store managers towards effective collaboration and attainment of goals
 Maintain and increase standard of customer service in order to increase the loyalty of the customers
 Driving team performance
 Controlling the training and development of my team
 Hiring the suitable manpower to fill the vacancies and feed the business with additional valuable team members
 Communicating with the brand team to insure addressing all product feedback and build launching plans
 Communicating with marketing team to organize the events and the required advertisements
 Ensure compliance with company’s policies and operational guidelines
 Deal with problems by providing creative and practical solutions
 Evaluate performance using key metrics and address issues to improve it
 Assist upper management in decisions for expansion or acquisition

Area manager at Alyasra Fashion
  • Kuwait - Al Kuwait
  • January 2016 to January 2018

Looking after the following brands:
Jimmy Choo(2 branches: Avenues & 360 mall), Kenzo, Maxmara, Weekend by Maxmara, Marina Rinaldi, Persona (2
branches: Avenues & Marina mall), Max & Co, Marella, Gerard Darel, Weill, Twinset, Petit Bateau (kids wear), Underline / Outlet (2 branches: Avenues & Marina mall).

Dual site manager (acting as area manager) at Alyasra fashion
  • Kuwait - Al Kuwait
  • December 2014 to December 2015

Acting as area manager for 3 Italian brands (5 stores) : 2 stores of JIMMY CHOO brand, 2 stores of LIU JO brand and 1 store of TWINSET brand.

Flagship Store Manager at Altayer Group
  • Kuwait - Al Kuwait
  • April 2012 to November 2014

Store Manager/ Armani Kuwait Flagship Store /Altayer Group:

 Maximize store contribution through exploring every opportunity to drive sales, reduce stock loss and maintain cost controls.
 Strive to exceed customer needs and expectations by identifying store specific service opportunities and correcting performance issues.
 Weekly / daily analysis of commercial reports & implementation of action plans where necessary.
 Provide weekly feedback on store performance, promotions and trends and provide a two way loop with marketing team to enhance business.
 Delivers the highest levels of motivation and development of team members and ensures individual and store compliance with all company regulations and procedures.
 Ensure the sales team delivers shrinkage targets and control operations using a clear plan for Loss Prevention.
 Coach sales team on the execution of merchandising plans, implement optimum space management options based on store trends, brand and category performance.
 Ensures that appropriate products are available and effectively merchandised, while ensuring that standards for quality, customer service, health, and safety are met.
 Support all company policies and procedures and ensures the stores comply with all government agency rules and regulations.

Assistant Store Manager at habchi&chalhub / Christian Dior Coutur
  • Kuwait - Al Kuwait
  • July 2011 to April 2012

Assistant Manager/ Christian Dior Couture /:

 Ensure communication is effective throughout Store and back to the brand team.
 Implement and review all stock loss prevention controls.
 Implement processes specific to store product, size & location.
 Manage a team including: in-store training, recruitment, motivation, coaching, development, disciplinary & performance appraisals.
 Implement store layout, visual merchandising, stock & fixture positioning according to brand guidelines.
 Manage stock replenishment, product launches and promotions.
 Manage manpower planning according to business needs.
 Ensure the store is fully compliant administratively & procedurally accordingly to company guidelines & deadlines.
 Maximize sales & ensure customer focus is prioritized at all times.
 Weekly / daily analysis of commercial reports & implementation of action plans where necessary.

Assistant Store Manager at Alshaya
  • Kuwait - Al Kuwait
  • April 2007 to June 2011

Assistant Store Manager / Al Shaya Co - Kuwait / Debenhams - Fashion, Cosmetics and Electronics.

 Deliver high levels of motivation and development to a diverse team.
 Recommend brand feedback, customer requests, and in-store promotions.
 Drive highest possible standards of in-store visual impact.
 Decide on form of implementation of stock loss controls, recommend areas of focus and changes in processes used within the store
 Promote the highest standards of in store training.
 Promote a positive learning environment within the store
Ensure that the store is fully compliant with all required administrative procedures according to company guidelines

Education

Bachelor's degree, Finance & Investment
  • at Tishreen University
  • October 2006

bachelor degree in Business Administration

Specialties & Skills

Administration
Commercials
Building Customer Relations
Leadership
Microsoft office
People Management
Oracle & Dynamics System
Planning
Ownership & Leadership
People development

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Setting Goals (Training)
Training Institute:
Alshaya Training Center
Train the Trainer (Training)
Training Institute:
Alshaya Training Center
Loss Prevention (Training)
Training Institute:
Alshaya Training Center
Exceeding Customers Expectations ( Welcome & Delight ) (Training)
Training Institute:
Al Tayer Training Center
Date Attended:
July 2014
Coaching & Feedback (Training)
Training Institute:
Alshaya Training Center
MDP-Management Development Program (Training)
Training Institute:
Alshaya Training Center
Date Attended:
January 2008
Coaching for Excellence (Training)
Training Institute:
Al Tayer Training Center
Date Attended:
May 2014
Selling conversation (Tisser Les Liens Dior) (Training)
Training Institute:
Dior Academy in Dubai
Date Attended:
November 2011