IT Support
JGC Barzan On Shore Project
Total des années d'expérience :17 years, 10 Mois
•Provide IT Support to Japanese Gas Company staffs under JGC IT Supervision
•Installing, configuring and troubleshoot computer hardware, software, systems, networks, printers, scanners, MS Office, Outlook and many more
•Planning and undertaking scheduled maintenance upgrade
•Provide phone and site support to about 800 LAN and WIFI user
•Responsible to manage 21 Cisco 2960 Switches and 40 Cisco Linksys Wireless Access Point
•Installation, Configuration and Setup Cisco Switches, VLAN, Access Point
•Routine maintenance methods and procedures utilized to maintain the proper performance of computer, Networks, Structure Cabling, Labeling, peripheral equipment, LAN and WAN Networks
•Create users, assign policies, Network monitoring on WIN Server environment
Design, installation, configuration and set-up WIFI spot in consultation with customer.
Provide technical and commercial support on sales calls to finalize Wi-Fi spots
Assist sales team in preparing a techno-commercial proposal including schematics and network diagram as required.
Responsible to Create, Close trouble ticket using Netvelence Helpdesk Software
Install, Configuration of VLAN Switch, Altai BTS, Access Point, Router
Performed planning, network design and security
Update and Monitor of Wireless and WIFI Network by using Cacti, Nagios, Smokeping
Troubleshooting WIFI and Wireless system and network problems and diagnosing and solving hardware/software faults
Troubleshoot Hardware, Software, Network, Printer and Copier Related Problem
Installation, Configuration and Supported Inter-Office Network and Windows Server
Troubleshooting, administration and Support of Windows 2003 server on Dell Hardware at all Level
Keep up-to-date Software Patches, anti-virus updated and documentation
Installation of OS and added in Domain
Commissioning of Router, Switch, Biometric Time attendance & Network Storage Devices
Installation of CCTV Camera on Site and Configuration CMS Software to Monitor from Control Room
Update and Maintenance of Company website.
Vendor Co-ordination for all type of Hardware related issues and for preventive Maintenance
Techniques for explaining technical concepts & procedure Information Technology Consultant
Management of IT Assets includes Inventory
Providing Online/Offline support to the Corporate Client and troubleshoot Router, VoIP and WAN related issue
Responsible to Monitor the WAN Network by Using MRTG and Troubleshoot if Problem occurs
Network administration and deployment of Network components like Routers, Switches, VoIP.
Maintaining the delivery of IT Services and Technology projects, Up-to-date IT Department
Installed and Maintain Network availability and Performance Monitoring
Provide WAN/VoIP Solution Using Motorola, Ubiquity, Cisco, Linksys, Network Equipments
Perform Daily, weekly and Monthly basis technical report and assist to IT Officer