CUSTOMER SERVICES
AMERICANA GROUP
Total years of experience :2 years, 5 Months
Delivered an excellent customer experience which resulted in recognition from the management team
•Conducted problem solving and troubleshooting
•Provided technical help to colleagues when required
•Provided training to new comers and colleagues
•Archived personal and company KPIs consistently
•Took inbound calls, dealt with question efficiently and effectively and input data into the system