Branch Manager
The Bank of punjab Lahore Pakistan
Total des années d'expérience :16 years, 1 Mois
Responsible to achieve monthly Deposit Targets/NTBs/ETBs of
theBranch with a focus on CASA.
Responsible to bring improvement in customer servicing TATsthrough
prompt handling of complaints/enquiries.
Ensure branch efficiency by applying efficient processes
whileimproving QA Audit category.
Pursue and implement Policies & Procedures of the Bank under
SBPguidelines and PRs, and ensure good Audit Category of the Branch.
Provide leadership for performance management of Branch Staff.
Appraise staff periodically based on their potential & performance.
Responsible to achieve monthly Deposit Targets/NTBs/ETBs of
theBranch with a focus on CASA.
Responsible to bring improvement in customer servicing TATsthrough
prompt handling of complaints/enquiries.
Ensure branch efficiency by applying efficient processes
whileimproving QA Audit category.
Pursue and implement Policies & Procedures of the Bank under
SBPguidelines and PRs, and ensure good Audit Category of the Branch.
Provide leadership for performance management of Branch Staff.
Appraise staff periodically based on their potential & performance.
Responsible for Managing Branch Operations with fruitful results in
term ofefficiency, profitability, effectiveness, team building and
innovativeness. Myrole required to have abilities to keep vigilant eye
over branch activities andto ensure quality service to the customers
within the ambit of internalcontrols and regulatory requirements of the
bank and SBP. On jobexperience and official trainings helped me to
build extensive knowledge ofKYC, CDD, EDD and AML&CFT rules and
Implement marketing strategies to maximize market share indeposits,
advances and cross sell initiatives in line with targetsassigned from
time to time.
Develop new relations and strengthen existing relationshipwith valued
clients to maximize business and prevent attrition.
Ensure that all financial targets are met for the branch andassurance of
cost controls and maximization of revenuegeneration through “good
selling & Deposit Mobilizations.
Train & motivate all front-end staff to develop their technical &core
competencies. Lead them as per sales plan for salesmaximization.
Manage the implementation of high standards of quality servicein
order to retain existing customers, develop new relations, anddevelop a
customer friendly environment in the branch.
Periodical review of operational activities in light of auditexceptions
and contribute to enforce the internal control inoperations as per the
Bank & SBP guidelines for achievingsatisfactory audit rating, develop
and implement strategies foroptimal resource utilization aligned with
operating budget byensuring strict control measures.
Responsible for Managing Branch Operations with fruitful results in
term ofefficiency, profitability, effectiveness, team building and
innovativeness. Myrole required to have abilities to keep vigilant eye
over branch activities andto ensure quality service to the customers
within the ambit of internalcontrols and regulatory requirements of the
bank and SBP. On jobexperience and official trainings helped me to
build extensive knowledge ofKYC, CDD, EDD and AML&CFT rules and regulations.
Account opening, Demand Draft, Pay order issuance .Bank
Reconciliation statement on weekly basis, Record keeping, Local bill
and outward bill clearing, All related computerize register
maintenance.
Master in Commerce Specialization in Accounting & Finance
Bachelor in Commerce (B.Com)
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