Technical Lead
Ericsson
مجموع سنوات الخبرة :13 years, 3 أشهر
E2E solution delivery starting from requirement gathering to Feasibility study, Impact analysis and then design, implementation, testing till production roll-out.
Business configuration for CAF, SDP, AIR and testing for the same.
Lead System Tester of CAF, Business Configuration.
HLD & LLD preparation.
Working with revenue assurance teams.
Installation, Integration, Configuration & Troubleshooting of IN Nodes.
Preparation of Customer Questionnaire & Solution Document.
LLD Preparation and supporting team in HLD preparation.
Working on VoLTE & VoWIFI Charging Solution.
Responsible for securing that operations activities are performing according to the SLA requirements and to provide an escalation point for all KPI / operations delivery performance deviations towards the customer.
Review the relevant OLA to field operation activities toward customer, discuss and finalize details of the OLA with customer and local delivery.
Ensure local delivery MIR (major incident report) is within SLA.
Review and submit customer RCA (root cause analysis) for local delivery incidents, present to customer details if necessary.
Working on CBiO end to end solution analysis test design and test execution including BSCS.
Develop automation tools.
Create and update acceptance documents.
Ability to organize, prioritize and meet deadlines while working with minimum supervision
5G & Cloud Instructor for BSS & Charging Team
Strong knowledge and use of Kubernetes and Docker.
Strong knowledge of microservices and Cloud native design principles.
End to end knowledge of Ericsson CCD & CEE
• Configuration of new requirements, testing of new patches, new versions and PRS (Post Release Support).
• Execution of change request for necessary configurations in the system.
• Execution of test cases, scenario, Analysis of logs for debugging of issue.
• Performance testing of Server, preparing test report before making the System Go Live.
• Performing the upgrades as per the customer requirements or to resolve the ongoing Bugs on Live system.
• Helping R&D team to clarify bugs/issues in GSM Online Charging System.
• Working on Signaling part of system configuration and maintenance.
• Supported the migration of 6 million subscribers from Ericsson IN base to Huawei IN.
• Excellent exposure in handling technical queries, Regression testing of network tickets (defects identified by customer site) and version upgrades of OCS-Prepaid service.
• Involved in integration with the third parties Products like LAPU, MAGIC, COMVIVA, and DBILL with Huawei IN and Used Wire shark to analyze diameter message like CCR, CCA and corresponding AVPs.
• Supported the HLR migration of more than1 million subscribers from Xius (Megasoft Consultants Sdn Bhd) to Huawei HSS.
• Modifying automated script for the new servers.
• PCRF testing.
• Support project teams for critical issues.
• Knowledge of CDRs and ability to provide related HLD for CDRs changes.
• Working on VoLTE & VoWIFI Charging Solution.
• Responsible for securing that operations activities are performing according to the SLA requirements and to provide an escalation point for all KPI / operations delivery performance deviations towards the customer.
• Review the relevant OLA to field operation activities toward customer, discuss and finalize details of the OLA with customer and local delivery.
• Ensure local delivery MIR (major incident report) is within SLA.
• Review and submit customer RCA (root cause analysis) for local delivery incidents, present to customer details if necessary
• UAT with Customer and Follow up for issues.
• Node upgrade and Testing Environment Preparation.
• Deployment of New features delivered for site and testing of the same.
• Migration Testing, providing support for Load Balancing.
• Apart from this independently handling complete Airtel Project functionality.
• Product & Tariff Configuration in Test and Production Environment.
• Involved in many solutions like Recharge, Dbill, and PDBI till it is completely migrated.
• SPOC for Prepaid Product Implementation (Maharashtra and Jersey Circles) in Real Time Billing System (RTB) and Comverse One (PCAT) Platform.
• Worked as Tariff /Product Configuration Engineer onsite location heading Team of 5
• Understanding the Prepaid Tariffs and integrating the requirements in Intelligent Network-Prepaid System (RTB IN and Comverse One).
• Product features Testing and getting user ATP from the client
• Worked on AAA.
• Assuring the error free Tariff /Product configuration without affecting the existing products with no revenue exposure.
• Providing the immediate temporary solutions in case of system malfunctions on charging.
• Administration and Troubleshooting of IN nodes.
• Handled operation and maintenance activities of IN and Value added service (VAS) nodes.
• Responsible for high network availability for end customer.
• Responsible for securing that operations activities are performing according to the SLA requirements and to provide an escalation point for all KPI / operations delivery performance deviations towards the customer.
• Review the relevant OLA to field operation activities toward customer, discuss and finalize details of the OLA with customer and local delivery.
• Ensure local delivery MIR (major incident report) is within SLA.
• Review and submit customer RCA (root cause analysis) for local delivery incidents, present to customer details if necessary.
• Review and make sure PM (preventive maintenance) is executed.
• Be MSIP contact point for local delivery issues, continuously try to improve operation efficiency.
• Ability to organize, prioritize and meet deadlines while working with minimum supervision.