نديم أكرم

• Lead end-to-end country operations for 10+ stores, warehouse, and e-commerce operations.
• Manage 150+ employees including Area Managers, Store Managers, Warehouse, Marketing, and Head
Office teams.
• Own P&L;, budgeting, forecasting, margin control, and cost optimization.
• Oversee purchasing, buying, demand planning, logistics, customs clearance, and inventory allocation.
• Drive sales growth through KPI management, promotions, pricing strategies, and operational excellence.
• Lead new store openings from site selection, approvals, fit-out, to launch.
• Implement CRM systems and loyalty programs to enhance customer retention.
• Ensure visual merchandising excellence and brand consistency across all locations.

• Managed multi-store luxury operations and department store concessions.
• Drove performance using ATV, UPT, conversion, and sell-through analysis. Ensured visual and operational standards aligned with global luxury brand guidelines.

• Supported daily store operations aligned with global standards.
• Led visual execution aligned with seasonal campaigns and luxury storytelling.
• Executed global VM guidelines and high-impact product zoning.
• Elevated VIC and high-profile client experiences.
• Coached teams on luxury service culture and brand excellence.
• Maintained audit readiness and premium store standards.

• Led visual merchandising operations for a 10, 000+ sqm luxury department store.
• Managed seasonal campaigns, window displays, pop-ups, and luxury brand launches.
• Collaborated with global and regional luxury brands.

• Managed visual and store execution across multi-brand and mono-brand luxury boutiques.
• Worked with Balenciaga, Stella McCartney, Alexander McQueen, Chloé, and other luxury houses.
• Delivered brand-specific VM execution, store zoning, and product storytelling.
• Supported new store openings, refits, and brand conversions.