نديم شعلان, Network Team Leader

نديم شعلان

Network Team Leader

MADA Communications Co

البلد
الكويت
التعليم
بكالوريوس, Computer Engineering
الخبرات
16 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 2 أشهر

Network Team Leader في MADA Communications Co
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ سبتمبر 2021

Responsibilities:

•Install and configure network hardware and software systems including Cisco, Huawei, and Fortinet.
•Solve service incidents accurately and timely manner to achieve client satisfaction.
•Maintain exceptional customer relationships where I have become the preferred and primary company contact.
•Configure all the customer requirements for VOIP service on MADA voice server.
•Technical project management for projects.


Project Manager & Project Engineer:

•MEW
•IUK.
•Carrefour
•KFG
•Boursa Kuwait
•Almuzaini
•MCD

IT Manager في Khalifa Al-Duaij INT.
  • الكويت
  • يوليو 2015 إلى أغسطس 2021

Responsibilities:

•Responsible for the day-to-day IT requirements of the company such as user management, troubleshooting, help and advice, Maintaining desktop applications, local area networks, and telecommunications.
•Responsible for hardware and software installation, maintenance, and repair.
•Manage the IT budgets and expenditures on hardware and software.
•Developing & maintaining the company's IT systems, software, and databases.
•Configuring and maintaining Group policy. Active Directory, DNS, and Backup management.
•Management of server software and associated backup routines.
•Installing and configuring CCTV system (DVR and Cameras).
•Conduct software upgrades and explain performance criteria, document configurations, and system specifications.
•Take care of network traffic and internet connectivity data and report on risks.
•Handle any problems related to service providers.
•Mange Fortinet ATP solutions (FortiGate).
•Manage & configure Network Access control.
•Expert in managing Network devices (Core SW - Edge SW - Routers).
•Managing & controlling Anti-virus solutions.
•DNS solutions.
•NOC (Network Operation Centre).
•Network Administrator (LAN / WAN / Wi-Fi / VOIP).
•Installing and configuring Call manager, and IP phones (Cisco / Yeastar).

Senior Network Engineer في Fast Telecommunication Co.
  • الكويت
  • نوفمبر 2012 إلى يوليو 2015

Responsibilities:

•Configure, install. Maintenance for all kinds of connection Data, Voice, VPN, and Internet via "Fiber, DSL, WIMAX, 3G, and 4G" through all kinds of CISCO routers "all kinds of "switches Firewalls, and manage customer's networks.
•Configuring inter-VLAN routing on Layer-3 switches.
•Designing and implementing wireless architectures.
•Implementing traffic filters using Standard and Extended access lists, Distributed- Lists, and Route Maps.
•Planning, organizing, and managing the handled projects and following up with the concerned departments to ensure the smooth of network operations.
•Managing the client's expectations and assisting at all levels of the handled project.
•Handling the daily project activities and providing support to clients for technical issues.
•Troubleshoot corporate connectivity problems.

Projects Included - Project Engineer at:
•Muzaini Exchange.
•Al-Mulla Group

Project Manager & Project Engineer:
•Aswaq Al-Qurain.

IT Network Engineer في Al-Resala Printing Co.
  • الكويت - محافظة العاصمة
  • يونيو 2010 إلى أكتوبر 2012

Responsibilities:

•Design, installation & operation of corporate headquarters Gigabit network.
•Design, installation, operation & upgrade of server room and all its components.
•Installed all servers in all outside locations for screens (Ads Screens).
•Responsible for the installation of a network in all outside locations.
•Working on Server 2003 and 2008 Administrator.
•Responsible for the maintenance of printers and computers in all companies (NewsRama, Sign-A-Rama, Al-Resala Printing).
•Responsible for the installation of software in all locations.
•Run fingerprint software and process employees' data based on the HR department's requirements for the accountant's payroll needs.
•Studied, built, and installed a LAN from the beginning and managed all the switches in the server room.
•Initiated, planned, and installed the WAN / LAN for all locations.
•Installing and maintaining the media indoor screens.

Computer Engineer في Al-Dar Newspaper - UNMC
  • الكويت - محافظة العاصمة
  • أبريل 2008 إلى يونيو 2010

Responsibilities:

•Participated in the design, installation & operation of corporate headquarters Gigabit network.
•Participated in the design, installation, operation & upgrade of the server room and all its components including UPS and monitoring system.
•Installed nearly one-third of all PCs designated for general use in the different news-related sections of the newspaper.
•Responsible for the installation of a network-wide printing solution that connects all computers in the production division to a printing server, and thus to the printers.
•Installed a two-branch network service for the Easy news information distribution network to connect two branches' headquarters & printing locations.

الخلفية التعليمية

بكالوريوس, Computer Engineering
  • في Arab Academy For Science, Technology & Maritime Transport
  • يوليو 2007

Specialties & Skills

LAN WAN
Networks
Cisco devices
Servers
Managment
INSTALLATION
COMMUNICATIONS
ACTIVE DIRECTORY
CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
GROUP POLICY
DOMAIN NAME SYSTEM (DNS) SERVERS
LOCAL AREA NETWORKS
MANAGEMENT
SWITCH (ELECTRICAL COMPONENTS)
TELECOMMUNICATIONS

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

PMP (الشهادة)
تاريخ الدورة:
April 2024
صالحة لغاية:
April 2027
CCNP Voice (الشهادة)
تاريخ الدورة:
April 2022
صالحة لغاية:
April 2025

الهوايات

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