nadeem akhtar nadeem akhtar

• B.E (EEE) Jun' 06 - MAR' 10 Bangalore Institute of Technology, Bangalore 67.70% PROJECT DETAILS: Name: Global Sales Force Automation Support Services. Client: GlaxoSmithKline, UK. Duration: July 2010 to Till Date. Position: Sr. Software Engineer. Role: Software Engineer Team Size: 30. About Client: GlaxoSmithKline is a British pharmaceutical, biological, and healthcare company. GSK is a research-based company with a wide portfolio of pharmaceutical products covering anti-infective, central nervous system, respiratory, gastro-intestinal/metabolic, oncology, and vaccines products. It also has a Consumer Healthcare operation comprising leading oral healthcare products, nutritional drinks, and over the counter medicines. Project Description: Enhancement and Support for Siebel ePharma Application of 7.5 and 7.7 and 7.8 versions for Europe, Legacy and IJSFA markets including dependencies. Support for Siebel Analytics for Europe and IJSFA Markets including its dependencies for analyzing Siebel reports. Roles and Responsibilities: • Application Support - Identifying Bugs, providing workaround and then getting probable root cause of the issue both in Siebel and Siebel Analytics. • EIM Processes - Performed Bulk data loads into the Siebel system from one environment to another. • Siebel Remote Administration & Resolving Backlog issues. Issues related to Siebel Remote Components (Synchronization Manager, Transaction Router, Transaction Merger, and Transaction Processor) • Siebel Server Administration - Identifying the cause for failure of application and providing accurate measures to make application up and running at all intervals. • Siebel Assignment Manager Administration - Issues related to assignment of Contacts and Accounts records to MR position. • Workflow Administration and Business Service - Involved in creation and Debugging of Workflows. Implemented Workflows to schedule Business Services to run on daily basis. Created Business Service to update and load various entities in Siebel. • DATA TIP & ADMIN TIP - Executed the DATA TIP & ADMIN TIP during upgrade of Siebel 7.8 to 8.1. • Re-Organization - Created new Organizations and all new Functionalities are loaded as per market requirement. TRAININGS IN WIPRO: • Undergone Corporate training on C, C++, PL/SQL and JAVA for 3 months. • Attended Siebel training which includes fundamentals, Siebel Architecture and installation. Also contains Organization setup and Siebel data model. • Configuration - Configuring BOs and BCs, Fields, Applets and Views. • Scripting - eScript. • Attended Siebel Administration training which includes the basics of server and remote administration. • Attended Business Analysis training and learnt all the process flow and understood the tasks of a Business Analyst.