Information Technology Trainer and Technical Support Engineer
Vision Plus
Total years of experience :17 years, 5 Months
Work on Network Monitoring & Troubleshooting.
Install different operating systems, software and hardware.
Generate Weekly reports on the company's computers state.
Documenting tasks and errors found in the company's computers.
Supervise new interns in the Technical Support Department.
Maintain and troubleshooting Oracle Application Server and Forms Developer.
Provided 80 hours of training in Typewriting courses.
Provided 120 hours of training in Microsoft Certified Desktop Support Technician courses (MCDST).
Provided 320 hours of training experience in Comptia A+ courses.
Provided 300 hours of training experience in International Computer Driving License (ICDL) courses.
Network Monitoring & Troubleshooting.
Repairing Computers.
Resolving network related problems.
Resolving hardware/software related problems.
Supporting and Troubleshooting Users Using Windows XP and Vista.
Installing new hardware/software on computers.
Installing and completing Upgrade operations to Microsoft Windows.
Migrating user data from a Windows computer to another form
Maintaining hardware/software related problems.
Installed different operating systems, software and hardware.
Integrated experience and implementing solutions to help clients succeed.
Trained new interns in I.T Department.
Assisting in the supervision of Link Information Technology interns, as appropriate.
Network Monitoring & Troubleshooting.
Repairing Computers.
Resolving network related problems.
Resolving hardware/software related problems.
Supporting and Troubleshooting Users Using Windows XP and Vista.
Installing new hardware/software on computers.
Installing and completing Upgrade operations to Microsoft Windows.
Migrating user data from a Windows computer to another form
Maintaining hardware/software related problems.
Installed different operating systems, software and hardware.
Integrated experience and implementing solutions to help clients succeed.
Trained new interns in I.T Department.
Assisting in the supervision of Link Information Technology interns, as appropriate.
GPA: 81.18%